Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,056 total
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adoro claims experience
Easy to file online
Insurer: Adoro
By: Brice
Delaney was amazing and showed Kindness…
Delaney was amazing and showed Kindness and Compassion when I explained why I was late with a payment. Card Compromised Family Emergency that needed my full attention...all better now. We updated my info. She was so friendly and easy to talk to. Delaney is Amazing and very much appreciated by me. THANK YOU DELANEY
Insurer: Prudent Pet
By: Shannon McDougall
Easy process but no idea how to login…
Easy process but no idea how to login after getting pet coverage.
Insurer: Nationwide
By: customer
Best insurance after extensive research
I received a good explanation from one of their reps and I liked that I could apportion the extra Wellness package so we can get reimbursed partially on our dog's spaying and save some for dental or other work. There was no wait for coverage, We signed up Saturday, went into effect on Monday and our little "Gracie" had spay surgery on Tuesday. Like this insurance.
Insurer: Embrace
By: Lloyd Simon
Claims processing is easy
Claims processing is easy.
Insurer: Pets Best
By: Sandy
The reimbursement process was quick and…
The reimbursement process was quick and easy. Thank you!!
Insurer: Trupanion
By: Kristen
Still have not received refund
Still have not received refund. My pet went to vet 6 days ago an I submitted claim that same day
Insurer: Pets Best
By: Nancy Foreman
Fast and easy claim
I filed the claim in my phone app. It was very fast and easy. I had the refund in my checking account in a couple of days! Easy peasy!
Enrollment was quick and easy
Enrollment was quick and easy! Thank you
Insurer: Nationwide
By: customer