Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
12,741 total
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With Ease
Pet Best has been very responsive to all of my claims thus far. Payment goes directly into my account with ease. It's very simple: take my dog to Vet, pay bill, snap a photo of bill payment, upload it to my Pet Best account, submit claim, Pets Best reviews the claim and then send payout according to your plan. I have filed at least 6 claims and I got paid with ease. Thank you Pet Best!
Easy Peasy
It is so easy to process a claim for Ellie Mae! I really like just taking a picture of her detailed checkout sheet and my receipt, then submitting. It is simple to login and check the status, plus I do receive emails as well. The explanation around benefits paid is also helpful. This is my second year using Pet's Best and it has been a great experience!
filing a claim
filing a claim was easy and a quick turn around for payment. I really like the option of direct deposit as well. I had to call customer service about adding to the claim and how my benefit work. they were very helpful and caring about my dogs case. I highly recommend them.
The best!
Pets Best is absolutely the best! Easy to file a claim and quick turnaround
Insurer: Pets Best
By: Michelle
Healthy Paws an Amazing Pet Insurance Company
My experience with Healthy Paws had been very positive. Healthy Paws has provided financial protection against my Shih Tzu's many unexpected veterinary expenses. Submission of claims online is simple, and reimbursements are quick and easy. Monthly premiums are affordable. It is always a pleasure dealing with Healthy Paws.
Insurer: Healthy Paws
By: Franklin
The best!
Very helpful with payments! Also claim approval time is amazing!
Quick and Easy
The latest claim I filed was for an ear infection. Like all previous claims, the process was very easy and the settlement process was very quick. I highly recommend Pets Best to all of my fellow pet owners.
So far, so good!!
I've never used pet insurance before but decided it might be a good idea when we brought our new Frenchie fur baby home. Unfortunately, we did have to file our first claim relatively quickly, but everything went very smoothly. The filing process was easy, the communication with my vet and I was timely and clear. There was a slight delay, so they informed me of that via email to keep me updated with the status. And finally, once the claim was approved, it was explained very precisely and clearly, so there were no questions as to what was covered and what wasn't or why. So far, so good!!
Golden Retriever with Cancer
Our beautiful 6 year old golden retriever was diagnosed with cancer. He was so young and I knew we needed to fight this disease. Luckily, we have insurance through Healthy Paws. They have been an amazing partner in Duke’s treatment! Once I had the paperwork from the vet I needed, filing a claim with Healthy Paws and receiving reimbursement was seamless. This organization is caring and compassionate about dogs and it shows in how they deal with dog parents. If it wasn’t for their support during my boy Duke’s journey I am not sure where we would be right now. It’s truly a blessing Duke is happy, playful, strong and definitely a joy in our lives. I am so fortunate to have friends recommend Healthy Paws to us. I highly recommend Healthy Paws to anyone!
Insurer: Healthy Paws
By: Cheryl
Good choice for our girl!
We have had to submit three claims, and each one has been processed quickly and very much to our satisfaction. Really pleased that we chose Healthy Paws.
Insurer: Healthy Paws
By: Linda