Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
12,741 total
Other Categories
Great Pet Insurance!
New to the pet insurance industry last year, I compared several companies. I chose Pets Best and could not be happier. Their claim process can easily be done on my phone and payments after my deductible are very prompt. Highly recommend!
Pets best
Pets Best insurance was super easy to get started and covered my puppys first wellness visit and vaccinations 100%! It was a super easy process!
Better Than Human Insurance!
Pets Best has been an excellent insurance company! We took my 2 year old dog for his yearly wellness check which included bloodwork & a vaccination. The visit came to $231.55. I filed a claim online with Pets Best, so quick & easy. They kept me in the loop via email and responded with an approval literally a day later. We got 183.33 back in a week deposited into our bank account! No hassles, no problems, very efficient and our visit ended up being only $47!!! I HIGHLY recommend Pets Best Insurance Company to anyone with a pet!
Great all the way around!
The app makes everything easy. Loading my records and submitting a claim was fast! All the items I expected were paid accurately and timely! We had no issues at all. The staus was updated and the the payment came quickly!
Claim for Sammie Tullis (Golden Retriever)
Very prompt review and payment our claim submittal. Very efficient and easy to use process!
Peanut
Our little guy had to have emergency surgery. I filed the claim on Pets Best App and it was extremely easy. Pets Best was extremely efficient in processing and paying the claim. They kept me informed during the process through emails and on the app. I am so happy that we chose Pets Best!
Ease of Use
This was my first time submitting a claim & it was easy to do and I was surprised how quickly claim & payment was processed.
Insurer: Pets Best
By: Nancy
Cat/Dog Claims
Usually, the claims process goes smoothly and payment is applied to deductible or into my bank account.
Pets Best: Smart, simple, economical pet insurance
I knew having pet insurance was the smart thing to do for my rescue spaniel mix. After doing some research, I chose Pets Best for their variety of options and competitive pricing. Easy to select the plan I wanted. It was a plus that they integrated with my Care Credit account, which I use at my vet all the time. When I submitted my first claim, I thought it would take a couple of weeks. My dog saw the vet on Tuesday for a wellness exam and Rx refill, I submitted the claim later that day, and my reimbursement was applied to my Care Credit account on Friday! No confusion, no hassle, so simple and seamless! Great service, highly recommended.
Insurer: Pets Best
By: Geri
Easier than Insurance for People!
I've had PetsBest for all of my animals the past 20 years. They always pay what they say they will, and the turnaround time is super quick. It has always been such a great customer experience. I recommend them to all of my friends and family.