Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,916 total
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Enrollment was good
Enrollment was good. Changing what you want was hard to find
Insurer: MetLife
By: Nancy Martin
Easy to navigate and quick!
Easy to navigate and quick!
Insurer: Sonnet
By: Josh Churchley
Took couple times to enroll that’s good…
Took couple times to enroll that’s good that y’all save most of my info
Insurer: MetLife
By: Lana
Wait 30 days for my reimbursement check.
You are asking me for a review for a payment that you say was mailed to me on Dec 5th and I still haven’t received the check. I called and was told to wait for 30 days! This is completely unacceptable.
Insurer: Spot
By: Kay Maclee Clark
Quick and easy submission of claims and…
Quick and easy submission of claims and quick payment.
Insurer: Pumpkin
By: Elizabeth
Easy to access and quote!
Easy to access and quote!
Insurer: Nationwide
By: customer
Quick and easy enrollment
Quick and easy enrollment
Insurer: MetLife
By: Stephanie Craig-Phillips
Easy as Pie claim
It was so easy to file a claim for my 4 legged friend. Just had to uploaded the receipts and 12 months of my pups records for first time and submit. Got a response after a few days and claim was completed with a refund of 80 percent of what was requested. Easy peasy.
Insurer: MetLife
By: David C
Great experience
Metlife is very easy to work with and quick to pay approved claims
Insurer: MetLife
By: Michael Sullivan
Ease of using the APP
Ease of using the APP. Quick processing and payments.
Insurer: MetLife
By: customer