Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
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I love Pet's Best
Pets Best is a great pet insurance. Submitting claims are really easy via the website or the app, which I have on my phone. I just snap a picture of the receipt, click the relevant options, and I can do the whole thing in a couple of minutes. Claim processing is usually timely, and the explanations are clear to understand. When my dog, Smudge, was bit by another dog, I was able to submit a claim for the bill and, because we'd met our deductible, we only owed less than $100 of a $4,000 bill. Pets Best lets me know we can get the care we need for our dog with peace of mind about the costs.
Reimbursement fast!
After my puppy was in the hosptial healthy paws was able to send me a check for the bill within 2 weeks! It was fast and they did a great job with it. Very thankful for pet insurance saving us over $6,000!
The absolute BEST experience
"Pets Best was amazing! Fortunately we have never had to use our insurance until this past month. I have to say the experience from start to finish was super easy and the communication and status updates and reimbursement process was so quick. I researched a lot of pet insurance and I am so glad I made the right choice with Pets Best! Very pleased. Paid my deductible and copay and was reimbursed for the rest. Thank you all so much!"
Insurer: Pets Best
By: Shannon
Wellness claim
I love how easy it is to file a claim and receive payment. I recently had my dog in for her yearly exam. To submit a claim, I just uploaded a copy of my receipt online. I immediately received confirmation the the claim was received. In less than a week I received an email notice that my claim was approved. I received a check a few days later (would have been faster if I set up direct deposit). No issues, no questions from the company wanting additional paperwork.
Maggie’s care
I can not speak highly enough of how easy and fast this claim was.
Insurer: Pets Best
By: Michalle
Simple
Claims are filed online. Payment has usually arrived within 2 weeks. Process is easy. Highly recommend!
Worth it!
"Get Pets Best! I have no regrets, first claim was a breeze and saved me some money. So no complaints here!"
Mrs
MetLife clans process and customer service was excellent. Paid out timely thru direct deposit. Much better than Nationwide Pet Insurance. Love my AT&T options for care.
Very pleased with Pet's Best
I've been very pleased with Pet's Best claim process. When I am done with the vet visit, I take a picture of the bill, a few clicks on the app, less than a minute of my time and it's done. I have heard back within a week of my claims, and the claim is directly paid into my checking account. Easy peasy