Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
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Great Insurance
"Had to take my pet to the vet clinic on two occasions. Phone app made it extremely easy to file claims. PetsBest promptly refunded the amount due. Super satisfied and happy that I got this pet health insurance. Definetely worth it!!"
Pets Best is Really The Best!
I purchased a policy as soon as we adopted our puppy at 4 months. The application process and policy options were easy and clear. The explanation for every item eligible for a reimbursement has been clearly communicated. Lastly, the process of submitting a claim has been very easy as well!
Best insurance on the market!
I cannot say enough good things about Pets Best insurance. My cat and dog are both insured with Pets Best and I couldn't be more pleased. The monthly cost is affordable and offers great reimbursements and coverage. The staff when you call are absolutely wonderful and some of the kindest customer service people out there. The claims process is very easy and once submitted, they handle everything fast and efficient. If you are looking for pet insurance, Pets Best is the one to get!
Insurer: Pets Best
By: Brooke
Efficient
I submitted a claim and within a week the money was in my bank account.
Easy Peasy! I love Pet's Best!
Pet's Best is affordable and so easy to deal with! The claims process is easy and fair! Buddy and I thank you!
Insurer: Pets Best
By: TINA
Experience
Great insurance company so easy to use
Insurer: Pets Best
By: DEBORAH
Ron/Spin
Pets Best Insurance is reasonably priced. Their claims processing is very easy. The turnaround time is just days not weeks like some pet insurance. I would highly recommend them.
Pets Best IS The best!!!
Signup process is user-friendly, conditions, the rules are clear and explained well when they process the claim, fast claims processing. Buy the full wellness package it is worth every penny and more even for healthy dogs! I have had other pet insurance carriers who hide the whole facts about their payout policies, so always dig into the fine print if you aren’t going to use Pets Best!!
Claims are a nightmare
Price is the only good thing about my Pets Best policy. Everything else is terrible, especially trying to get paid for claims. I have a diabetic cat and have to submit claims for him regularly and it's a nightmare.
Insurer: Pets Best
By: Kaylin
PETSBEST IS THE GREATEST
PetsBest is such a good insurance. The customer service that they give is outstanding. The online system is easy to use and to understand and the response time is great. Not only that, they keep you informed up until your payment has been put into your bank. The best insurance I have ever come along for my pups!!