Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,830 total
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I canceled my insurance immediately and…
I canceled my insurance immediately and they still haven't refunded my money
Insurer: Nationwide
By: Lori Anderson
how easy it was to complete the claim
how easy it was to complete the claim
Insurer: MetLife
By: customer
How to get sign insurance
All was clear correct fast.
Insurer: MetLife
By: Beatrix Kalman
easy process to insure my pet
easy process to insure my pet
Insurer: MetLife
By: Shelda McIntosh
Our vet was able to contact Trupanion…
Our vet was able to contact Trupanion and get preapproved and paid so I just paid the amount I owed before leaving. So very simple. Everyone I know who has Trupanion is really happy with your service.
Insurer: Trupanion
By: Andrea
I have one claim in the last year
I have one claim in the last year. Once I knew what paperwork I needed to submit. The claim was very easy and the payment went straight to my account.
Insurer: MetLife
By: Happy customer
Easy to apply and purchase
Easy to apply and purchase. When I need to cancel, if I do, I hope it’s just as simple. Everything was clear.
Insurer: MetLife
By: barbara care
The sign up experience was great
The sign up experience was great! Im looking forward to being covered with MetLife.
Insurer: MetLife
By: Chris Amato