Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

12,741 total


Verified September 05, 2025

Everything was easy

Everything was easy. Filing the claim, getting regular status updates and the refund was smooth.

Insurer: Fetch

By: Terri

September 05, 2025

Fast claim response

Fast turnaround and money deposited quickly.

Insurer: Pets Plus Us

By: Lynda

Useful
Verified September 05, 2025

The ease of applying

I was able to add my second dog to the Nationwide pet insurance thru my employer. The premium comes out weekly from my paycheck so that I don't have to worry about forgetting to pay it. My 2 German shepards are covered in case anything happens. Nationwide as a company has been great. Haven't had to use the insurance but I would rather have it and not need it then need it and not have it.

Insurer: Nationwide

By: Wendy Singleton

Verified September 05, 2025

The process was quick and easy!

The process was quick and easy!

Insurer: Nationwide

By: Delilah Nash

Verified September 05, 2025

My experience has always been great…

My experience has always been great with Pumpkin. I have never had an issue with getting reimbursed.

Insurer: Pumpkin

By: Jennifer

September 05, 2025

Coverage and Reimbursement As Expected

I did not have to submit multiple documents for reimbursement. No unnecessary phone calls or drawn out process to get my claim submitted and paid. Once my deductible was met, I received the exact amount I expected back with no hassle. it did take a bit longer than I would have liked to actually have everything processed, but there was no hassle and I got everything I expected in the end.

Useful
Verified September 04, 2025

Rosie made the initial application…

Rosie made the initial application process super easy! I’m so glad I made this decision to protect my cat’s interests, as well as for a financial peace of mind. Thank you, Rosie and Nationwide!!

Insurer: Nationwide

By: Kat

September 04, 2025

Great experience, quick reimbursement within a week.

This service is great. I didn't have to worry about the huge bill from my girl's 2 nights in the hospital, as my insurance plan paid as they said and it was within a week.

Insurer: Pumpkin

By: Maureen Fosbinder

Verified September 04, 2025

Easy application process!

Easy application process!

Insurer: Nationwide

By: Maritza

Verified September 04, 2025

I submitted a claim and it was…

I submitted a claim and it was processed and in my checking account in 2 days. Process very easy.

Insurer: Pumpkin

By: Terri

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