Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,916 total
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It was very easy enroll.
It was very easy enroll.
Insurer: MetLife
By: Leticia viera
Website was easy to follow to submit…
Website was easy to follow to submit claim. Prompt response.
Insurer: Pumpkin
By: Kathy
They are efficient in paying me back…
They are efficient in paying me back what i paid to the vet
Insurer: MetLife
By: Deborah Morrow
First claim
This was my first claim. I appreciated how incredibly easy and quick the process was.
Insurer: Trupanion
By: Tracy
You guys are awesome
You guys are awesome. At was very easy to fill the claim and your response time as incredible. Within minutes you sent me a notification that your working on it and within another few minutes I had the money in my account. You don’t know how much I and my family appreciate you. Thank you from all our hearts ❤️
Insurer: Pumpkin
By: Karin
Very easy to apply
Very easy to apply. I changed to another company and have been overcharged for my insurance and wanted to come back because I like the benefits you provide for my pet.
Insurer: Nationwide
By: Shawn Carter
Always prompt w/reimbursement
Always prompt w/reimbursement. Whenever I have called, very rare, very helpful & polite.
Insurer: Trupanion
By: Gayle
Excellent feedback
Excellent feedback, did not get "forgotten" after enrolling and making premium payment.
Insurer: Prudent Pet
By: Cee Cee
Glad I picked this company
My dog has been insured since he was a puppy and he’s now 5 years old. Super quick reimbursements…. literally overnight! This company seems honest, my rate was lowered as market rates changed. Thank you!
Insurer: Trupanion
By: Sunde Farquhar
Very simple with easy to follow…
Very simple with easy to follow instructions. The sign up process did not take long at all and the questions were easy to understand and find the answers to. The policy descriptions were clear and informative making it easy for me to decide what policy would be right for me!
Insurer: Nationwide
By: Britt