Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,056 total
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Easy to submit case
Easy to submit case. Handled quickly & fairly.
Insurer: Fetch
By: Susan
Highly Recommend MetLife Pet Insurance
MetLife Pet Insurance was quick with the review and payment. There was one oversight, but once identified, they were quick to correct the issue. Excellent customer service. Very happy with them and highly recommend them if you have a pet.
Insurer: MetLife
By: Tim Wheeler
I've been paying premiums for two dogs…
I've been paying premiums for two dogs for almost two years now. I've filed probably a dozen claims. Each and every one was rejected. I'll just allocated the amount of the premiums to a savings account and be way ahead.
Insurer: Prudent Pet
By: Michael
Claims
Easy to use with clear explanations of deductible and reimbursement
Easy process
Ready to file, great communication and quick payment! Thank you, very efficient.
Fur baby Maggie
Easy to submit a claim. Fast response. Peace of mind k Kai g we have Maggie covered if an emergency arises.
Website easy to navigate
I found the website super easy to understand and to pick the best plan for my dog. I've heard so many amazing things about Nationwide which made me want to pick this insurance for my pet.
Insurer: Nationwide
By: Sebastian's mom
Very easy to sign up and inexpensive
Very easy to sign up, the agent I spoke to was a very clear and patient with me as we completed the sign-up process. The cost is also significantly less than any other competitor.
Insurer: Nationwide
By: Carlee
The application process was simple
The application process was simple, and the information needed to make informed decisions was embedded throughout.
Insurer: Nationwide
By: Dyrene Newton