Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

12,741 total


Verified September 06, 2025

Easy process

I submitted a claim very easy and understandable to navigate through app. Received money in bank account in a couple weeks. Everything I was told about fetch insurance happened.

Insurer: Fetch

By: Gabe

Verified September 06, 2025

The app is easy to use

The app is easy to use. Reimbursement is made in a timely manner.

Insurer: Fetch

By: Judith Kreitner

Verified September 06, 2025

I was compensated quickly

I was compensated quickly, without any hassle. I just followed all of the instructions on the app and boom, I was repaid in about 2 weeks. It was really easy and I was expecting the whole processes to be more complicated as this was my first time using this pet insurance.

Insurer: Fetch

By: Michelle

Verified September 06, 2025

Fast service

Fast service, great reimbursement.

Insurer: Pumpkin

By: Terri Austin

September 06, 2025

Our Jaxon

Found ourselves with our 6month old pup showing signs of pneumonia. Of course we had to find out with x-ray and other tests. Although nervous, we needed to find out. I worried we would get thru this and then have back and forth calls, paperwork and all going back and forth with insurance. I was relieved to see that it all was smooth and the money was in very, very shortly. Relief for that experience and knowing future ones, if needed, will be the same. Thank you. Staff was tremendous.

Insurer: Furkin

By: Gail

Useful
Verified September 06, 2025

Stress free application

Easy and straightforward application. Low rates and quick response.

Insurer: Nationwide

By: Happy customer

Verified September 06, 2025

Quick turnaround on a claim

Quick turnaround on a claim. Thank you Enbrace

Insurer: Embrace

By: Louie's Mom

Verified September 06, 2025

Spot pet Insurance is a super company

Spot pet Insurance is a super company - very efficient and timely with their reviews and explain all claims completely - payments are sent in a reasonable amount of time

Insurer: Spot

By: Carol Niad

Verified September 05, 2025

Fast review and payments

Fast review and payments

Insurer: Spot

By: Arnold

Verified September 05, 2025

The process of submitting my cat's…

The process of submitting my cat's claim was Simple,fast and straight forward. The website is very easy to navigate. I got a direct deposit of 90% . THANK YOU

Insurer: Fetch

By: GABRIEL O

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