Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,056 total


June 05, 2018

Very reliable and easy process!

I would strongly recommend Healthy Paws Insurance to any pet owner. With a large dog who has lots of energy, you never know what kind of injuries could occur. Sure enough, he pulled a tendon that required a $5k surgery. My plan covers 80% and Healthy Paws left me in a much better mental state knowing I wouldn't have an additional financial burden on top of taking care of my pup. We did the process completely online and had a flawless exchange of information. Thank you!!

Insurer: Healthy Paws

By: Sheena

Useful
June 05, 2018

Trupanion has been easy to work with.

Trupanion has been easy to work with. Claims are acknowledged very quickly and checks are issued very quickly.

Insurer: Trupanion

By: Elizabeth

Useful
June 05, 2018

Quick and easy claims

Quick and easy claims

Insurer: Trupanion Canada

By: Sharron

Useful
June 05, 2018

Very simple process.

Very simple process. Just had to email the bills and you handled the rest. Thanks so much

Insurer: Trupanion Canada

By: Karin

Useful
June 04, 2018

excellent service with quick payment of claims

I am very happy and pleased at the service of Nationwide for my pets. Both have had issues in their first year, and the cost of the insurance premium has now been greatly offset by the payment for the office visits. It was very easy to file a claim online, and the payment came within 1-2 weeks. I would recommend this insurance to any pet owner.

Insurer: Nationwide

By: Valerie

Useful
June 04, 2018

BOOKKEEPER

Extremely easy to file a claim and payment is very prompt.

Insurer: Nationwide

By: Lynne

Useful
June 04, 2018

Glad I got my babies covered

Having insurance takes the worry out of how we pay for a procedure. One of ours had 2 ACL surgeries within a year without the insurance it would have been a stretch for us. The claim process is easy, they let you know the claim is received and processing. It would be nice if the premiums were lower.

Insurer: Nationwide

By: Beth

Useful
June 04, 2018

Nationwide is the best

I love Nationwide. It is so easy to submit a claim and they are very fast at paying. I couldn't raise my pup without them

Insurer: Nationwide

By: Rhonda

Useful
June 04, 2018

Sign up and claims very simple

Sign up and claims very simple and love how connected to vet for claims and not have to use regular mail to send in claims

Insurer: Trupanion Canada

By: Janice

Useful
June 04, 2018

Got my claims filed and my money back in a very timely manner!

Got my claims filed and my money back in a very timely manner!

Insurer: Trupanion

By: Rachel

Useful

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