Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,830 total
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I'm very impressed with the quick service and responses including the checks being sent out on a timely fashion
I'm very impressed with the quick service and responses including the checks being sent out on a timely fashion
Insurer: Trupanion
By: Susie
Excellent reliable service.
Excellent, reliable service. Truly a pleasure.
Insurer: Trupanion
By: Elizabeth
The claim was processed within 48 hours
The claim was processed within 48 hours and paid immediately after which really helped during the stress and cost of my dogs surgery. Additionally, 2 of the claims were done through the vet alleviating my stress to pay upfront. Wonderdul service and personal follow up from the agents.
Insurer: Trupanion
By: Douglas
Everyone was helpful and prompt payment on any of my claims.
Everyone was helpful and prompt payment on any of my claims.
Insurer: Trupanion
By: Susan
The Animal Hospital submitted the claim automatically.
The Animal Hospital submitted the claim automatically. This is a very important feature/benefit so that I dont have to do it myself.
Insurer: Trupanion
By: William
Ease of use,
Ease of use, quickness of processing.
Insurer: Trupanion
By: Eve
Fast,
Fast, easy, courteous, no forms with a hundred questions.
Insurer: Trupanion Canada
By: Gail
Pets Best insurance recommended by my own Health Insurance Company, is a wonderful option I have been hoping for for some time.
When my own health insurance company(happens to be HealthPartners) offered their recommendations and a discount for pet insurance, I jumped on the opportunity. We have two healthy dogs, but the heafty vet bill for tests and well checks(immunizations) was almost becoming unaffordable. My husband and I are at retirement age and it was getting difficult to pay the well exams. Since Pets Best Health insurance covers the well exam right away, we were extremely pleased to see the generous payment deposited into our checking account.
Insurer: Pets Best
By: Claudia