Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

14,830 total


May 15, 2018

Thank you for your help.

My Bambi had to have 4 tumors remove because one of them was cancerous and the have a Biopsy tissues which turn out to be clear of cancer after the surgery. The stuff of Embrace Pet Insurance were kind to help full out the claims form when I ask how to do them and send, she send me the forms and instructions of how to fill them out. It seen to me that they care about my Bambi and me. Plus thank you for passing the claim very fast. I did not have to worry after I put my claim in, thank you. I would recommend EMBRACE PET INSURANCE to any body that needs insurance for their pets.

Insurer: Embrace

By: WILLIAM

Useful
May 15, 2018

Super easy & fast

Love this insurance. My dog just had surgery and I received my payment fast. She had several appointments leading up to the surgery and any questions they. Had, they went right to the vet. Other insurers do not do this.

Insurer: Embrace

By: Donna

Useful
May 15, 2018

The claims submittal process is straightforward

The claims submittal process is straightforward and we received our reimbursement very quickly

Insurer: Trupanion

By: Gail

Useful
May 15, 2018

Easy to fill out.

Easy to fill out. Easy process very happy with the service

Insurer: Trupanion

By: Michelle

Useful
May 15, 2018

Was crushed when I signed up for Trupanion your charged me for the first months premium but you would not cover charges I received for over $500.

Was crushed when I signed up for Trupanion, your charged me for the first months premium but you would not cover charges I received for over $500.00 with a specialist for a UTI my young pup had. When you pay for health ins., or car ins. you are immediately covered. Not so Trupanion. So disappointed, I paid the first premium but you do not afford coverage due to a 30 day waiting period. No FAIR!!!

Insurer: Trupanion

By: Linda

Useful
May 15, 2018

Peace of mind with medical conditions,

Peace of mind with medical conditions, ease of submitting claims and receiving payment

Insurer: Trupanion

By: Joan

Useful
May 15, 2018

Process is very easy and fast.

Process is very easy and fast.

Insurer: Trupanion

By: Ramona

Useful
May 15, 2018

So easy to submit,

So easy to submit, responses and payments were prompt, and coverage was clear!!!

Insurer: Trupanion

By: Dave

Useful
May 15, 2018

My claim was paid.

My claim was paid. It was not a difficult procedure requiring extensive follow up on my part.

Insurer: Trupanion

By: Christine

Useful
May 15, 2018

easy to use,

easy to use, fast service...

Insurer: Trupanion

By: William

Useful

Compare top pet insurance providers plans.

For puppies and kittens, please estimate your pet's full-grown weight.