Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

14,830 total


May 16, 2018

Well treated after surgery

Embrace followed me with series of treatments, then cat-scans and finally surgery on Zeus to remove some broken bone in his left elbow. While the deductible is quite significant, they never questioned and promptly treated reimbursements for what became an expensive procedure..

Insurer: Embrace

By: Rand

Useful
May 16, 2018

I was surprised at how expeditiously the claim was processed

I was surprised at how expeditiously the claim was processed and I received payment right away!

Insurer: Trupanion

By: Brenda

Useful
May 16, 2018

Service is very good and payments are speedy

Service is very good and payments are speedy

Insurer: Trupanion

By: Richard

Useful
May 16, 2018

easy to submit claim,

easy to submit claim, quick payment, very clear communication.

Insurer: Trupanion

By: Michael

Useful
May 16, 2018

Fast service,

Fast service, no hassles, I’m so very glad I picked trupanion! It has been totally worth it. I really appreciate all the help I’ve gotten so far. Thank you!

Insurer: Trupanion

By: Robin

Useful
May 16, 2018

Was able to get claim direct billed from vets office

Was able to get claim direct billed from vets office

Insurer: Trupanion Canada

By: Randy

Useful
May 16, 2018

fast payments,

fast payments, great coverage...

Insurer: Trupanion Canada

By: Sheila

Useful
May 16, 2018

Fast,

Fast, easy, stress reducer

Insurer: Trupanion Canada

By: Kevin

Useful
May 15, 2018

Best Pet Insurance

Exceptional service and responds to claims extremely fast. This is insurance is the least expensive on the market after doing extensive research and extremely friendly to having vets submit claims on your behalf after each visit.

Insurer: ASPCA

By: gary

Useful
May 15, 2018

Great service

Claim was processed in a timely manner and reimbursement received in acceptable time period. Thanks for prompt service!

Insurer: Nationwide

By: Pat

Useful

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