Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

14,830 total


May 09, 2018

Great service

Easier to submit a claim which results in a faster payment

Insurer: Nationwide

By: Leisa

Useful
May 09, 2018

Great service and prompt refunds.

Great service and prompt refunds. Super friendly office staff. Highly recommended!

Insurer: Trupanion Canada

By: Marnie

Useful
May 09, 2018

Quick response and payment of claims.

Quick response and payment of claims.

Insurer: Trupanion

By: Judy

Useful
May 09, 2018

Trumpanion has been my side with my past best friend,

Trumpanion has been my side with my past best friend, Callie, a black lab and continues to be there to help me the bills for my 7 year old lab, Cheyanne. No hassle, quick turn around for payment, and is a friend to all pets and owners during very difficult times. Thanks for caring, Trumpanion.

Insurer: Trupanion

By: Nancy

Useful
May 09, 2018

Prompt no nonsense payment within about 10 days

Prompt no nonsense payment within about 10 days of submission and payment in my account several days after that. One comment though payment is only about 75% not 90% as tax is not included.

Insurer: Trupanion Canada

By: David

Useful
May 09, 2018

Over the years they have always been very quick at paying the vet.

Over the years they have always been very quick at paying the vet. I always recommend to anyone with a puppy to get it on Trupanion.

Insurer: Trupanion Canada

By: Nancy

Useful
May 09, 2018

Fast,

Fast, efficient, reliable

Insurer: Trupanion Canada

By: Nellie

Useful
May 08, 2018

Nationwide makes it easy!

Nationwide makes having pet insurance easy! Getting my dogs on a plan was easy! The claims process is easy! If I have questions, the people who help are knowledgeable! And if it is easy I am going to use it and tell other to!

Insurer: Nationwide

By: Melissa

Useful
May 08, 2018

Easy, stress free experience

I turned in a claim for a visit to the Vet where my dog was diagnosed with a UTI. My bill was processed within 1 week. No issues, no surprises. Perfect. I wish all insurance companies worked this way!

Insurer: Embrace

By: Jennifer

Useful
May 08, 2018

This company is AWESOME

The claim process is very simple to complete. The payment process is fast. They break down in detail why or why not the charge is deductible. I will refer this company to everyone I know who has pets.

Insurer: Pets Best

By: ALICIA

Useful

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