Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,047 total
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Online services works great!
A very user-friendly website, all the information is right there. The claim was processed very fast and the reimbursement was also applied to my account very fast.
Insurer: Nationwide
By: Nicolas
The best pet insurance
We had this insurance since my dog has been a puppy. I've been always satisfied with the service. Payments are done quickly and I don't run into any issues. I would highly recommend this insurance to every pet owner.
Insurer: Nationwide
By: Iwona
Excellent pet insurance
I’ve been signed up with Nationwide for about two years and it was a great decision. Once claims are filed, they are reviewed quickly and reimbursement is timely. Great piece of mind when having a pet.
Insurer: Nationwide
By: Lisa
Very pleased
I was very pleased at how fast and easy it was to put my claim in and get my reimbursement. Very happy I have this insurance.
Insurer: Nationwide
By: Melissa
All good claims easy to file and reimbursement fair and quick. Thank you for this very important service
All good The claims easy to file and reimbursement is fair and quick. Thank you for this very important service!
Insurer: Nationwide
By: DONNA
Takes a long time to fax paperwork
The only problem I have is it takes for ever to fax the paper work. I keep getting error messages. And after 4-5 tries it goes through.
Insurer: Pets Best
By: Nancy
The automated process is wonderful.
Whenever I talk with one of Trupanion s representatives they act like they really care about my pets. They also are very ready to help. The automated process is wonderful. Now I just scan and send and the money appears in my bank account soon thereafter. I wish my own medical insurance experience was so good.
Insurer: Trupanion
By: Michele
reimbursement is amazing.
Turn around from claim issue to reimbursement is amazing.
Insurer: Trupanion
By: Linda
Great customer service
Great service. Fast payments. Afforadable
Insurer: Nationwide
By: Peggy
Easy, clear and fast!
I'm really happy with Nationwide. This is our first time using pet insurance, and the app makes it so easy and fast to submit claims, and we have already received a few reimbursements. So far, so good!
Insurer: Nationwide
By: Jennifer