Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,606 total
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They always come through although payments are a little slow.
They always come through although payments are a little slow.
Insurer: Embrace
By: David
Fast and easy claim submission
Submission of my cat’s claim form was so easy through the website. The response time was immediate and my claim was reviewed and approved within a few days. I received my reimbursement check a few days later. Very good experience.
Insurer: Embrace
By: Sherri
Embrace was hassle free when it came to paying my bills as they were submitted from my pets doctors.
I would highly recommend Embrace, they were hassle free when it came to paying the bills for my Boxers illness of DM . Which gave me peace of mind knowing I could give my pet the best care necessary. You never know if its going to happen to your pet, but if it does Embrace is there . Even minor injury's they took care of hassle free.
Insurer: Embrace
By: Cheryl
Embrace is so easy to work with, I wish MY insurance was this easy!
It is so easy to file a claim with Embrace and before you know it, your refund is in your checking account! Piece of cake. The big people insurers would do well to study this company! Also easy to talk with a real person if you need to.
Insurer: Embrace
By: Margaret
So glad I had Embrace
My 4 year old male kitty, Willy, had to have emergency perineal urethrostomy surgery to alleviate a urinary blockage that they could not get out. Embrace covered everything at 90% minus my $250 deductible (close to $3,300) and I received my check in a timely manner. I had bought pet insurance early on to plan ahead for medical issues much later in the future, not thinking that I would have an emergency so early on in his life, but I am so glad that I had it. Thank you Embrace!!
Insurer: Embrace
By: Sanna
Dependable
I am impressed with the ease of filing a claim and payment. Glad to have this ins
Insurer: Nationwide
By: Deb
Amazing!
My baby boy is not getting any younger and we recently decided to purchase insurance, given how expensive vet bills can get. A few months after purchasing insurance, Pancho decided to eat a foreign object, which caused him nausea, vomiting, diarrhea and loss of appetite. We spent an entire day at the vet, doing x-rays, an ultrasound and giving him IV fluids. He finally recovered, but the bill was considerable. I submitted all the invoices to Nationwide and they processed it very quickly and sent us the check for the total amount covered under the insurance...no questions asked, no hassle, no issues and super quick. I am a happy customer with peace of mind :)
Insurer: Nationwide
By: Cynthia
Prompt, easy reimbursement!
Since we started, Nationwide has electronically credited our account with reimbursements, it couldn't be easier, and it's always prompt. Very satisfied customer.
Insurer: Nationwide
By: Andrew
Peace of Mind
Having the Nationwide coverage provides peace of mind for pet treatment. We have no hesitation in providing care for our poodle. Turnaround time is very fast—from sending claim form to receiving direct payment to our account. Very pleased with service!
Insurer: Nationwide
By: Judy