Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,039 total
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Best Investment I Ever Made!
I submitted a claim for surgery for my husky. The claim was approved and payment sent within two weeks. The direct deposit option is wonderful. I am a loyal customer for life!
Insurer: Nationwide
By: Laura
Happy Kitty=Happy Mommy
I recently took Ice to the vet for his wellness check. Upon completing some testing, the vet diagnosed Ice with a UTI. I filed my claim with Nationwide and it was promptly paid. I only had to pay my $100 deductible. So happy that I have insurance with Nationwide.
Insurer: Nationwide
By: Lisa
Nationwide is awesome!!
Nationwide takes a few weeks but they did a good job managing my claim and getting payment was easy via Chase payment
Insurer: Nationwide
By: Shari
Fantastic customer service!
Nationwide is quick to pay on claims and has an excellent automated system. Best thing I did was get this pet insurance for my dog!
Insurer: Nationwide
By: Nancy
Recommended due to timeliness and customer service
Although costly ASPCA pet insurance is very good with timely payment and excellent customer service.
Insurer: ASPCA
By: Diane
Excellent service & pays claims right away!
Some of my friends have recently signed-up their pets to have ASPCA Pet Insurance. They did so because of the amazing service that I've been receiving for several of my pets' recent insurance claims. I cannot impress (enough!) just how awesome ASPCA Insurance has been for them. Filing a claim literally takes only 1 minute online. Then, they typically PAY the claim within just a couple of days. KEY: Make sure your Vet ALWAYS gives you their "Vet Notes". Then, upload those notes WITH your itemized paid invoice(s), online. NOTE: Sometimes, Vets don't QUICKLY provide their file Notes right away. And THAT has been the ONLY reason I've ever experienced any kind of slight delay in payment from my pets' ASPCA Insurance. They usually pay claims within just a couple of days from submission & even do Direct Deposit into one's bank account. I couldn't be more pleased with their amazing service!
Insurer: ASPCA
By: Valencia
Claims
Since I bought my puppy without any papers I had to get all of his shots. With the wellness plan I was able to be reimbursed for everything. Very fast process and they responded so quickly.
Insurer: Embrace
By: Alexis
Payment was quick, without any complication
I was pleasantly surprised to receive my claim payment quickly. Nationwide has always paid out just as they advertised, no little hidden hiccups.
Insurer: Nationwide
By: Kathy
Easy to make claim and receive payment promptly
Uploading online from the vet app is awesome. It makes sure I never forget, so I can leave the vet, pull up the app and enter all information and picture immediately and I’m done just sit back and wait for approval.
Insurer: Nationwide
By: Jessica