Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
12,842 total
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Direct deposit
I'm so glad that she recommended direct deposit on my refunds instead of being mailed. Thank you!
Insurer: Trupanion
By: Charito
Everyone is so helpful
Everyone is so helpful and really make it a very easy process especially when you upset about your pet. Fast refund is helpful too😊😊
Insurer: Trupanion
By: Beverly
Quick claims processing with Bluepearl through Trupanion Express!
Quick claims processing with Bluepearl through Trupanion Express!
Insurer: Trupanion
By: Serena
Quick reimbursement and no hassles.
Quick reimbursement and no hassles.
Insurer: Trupanion
By: Nicola
FAST payment-
FAST payment-I wish human insurance would pay like this-very happy with Trupanion.
Insurer: Trupanion
By: Art
quick response
We always great immediate response for any questions we have about our claims and quick payment for any claim we send in.
Insurer: Trupanion Canada
By: Leonard
Easy
I called because I lost the check you sent me. I felt terrible and Jennifer made me feel better. She also asked how Emma was which I truly appreciated. The process to file a claim is so easy and convenient. Thank you.
Insurer: Trupanion
By: Laura
Very good
Trupanion has been very good to us, they even put up with my late payments, still trying to get used to living on 2 payments a month being retired! Thanks everyone, we love our 4 legged "Kid" and you are there when she needs medical help! Thanks linda & eddie and madam sophie too... Of course!
Insurer: Trupanion
By: Edward
Your system to submit and process claims is so smooth and quick.
Your system to submit and process claims is so smooth and quick. WE are missing one of the responses... as I submitted four claims this last round. Can you please let us know the status of Claime #2953265. Thank you
Insurer: Trupanion
By: Trevor
you pay what you say
you pay what you say quickly and I love that you will pay the vet clinic directly
Insurer: Trupanion Canada
By: Barb