Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
12,842 total
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I was sitting on a bunch bills
I was sitting on a bunch bills from when I took my fur baby into the Dr because he was having issues and I decided to turn the bills in for a claim,it was the complete opposite of what I thought was going to happen. I deal with employees insurance all day for my job so I know insurance companies do NOT like to pay out and they will fight you for everything. Not only did Trupanion do the complete opposite of that they- paid everything and automatic deposited my money in less then a week and it was the first time I ever made a claim. I AM so happy that I picked trupanion as our insurance on our fur babys!!
Insurer: Trupanion
By: Lisa
Lovely caring people.
Lovely caring people. Always quick payment.
Insurer: Trupanion
By: Patricia
Automatic claims submission takes the burden off of me
Automatic claims submission takes the burden off of me so that I can care for my fur baby!
Insurer: Trupanion
By: Samantha
Everytime my dogs have gotten sick or injured,
Everytime my dogs have gotten sick or injured, Trupanion is quick to review and reimburse monies.
Insurer: Trupanion
By: Eileen
Excellent feedback and communication with a caring company
Filed my first claim. The process was very easy, good feedback on the process of the claim, clear statement as to how everything was applied and speedy processing. Better than my personal health insurance. Process to sign up was very efficient.
Insurer: Pets Best
By: C.
Quick and easy reimbursement
Quick and easy reimbursement
Insurer: Trupanion Canada
By: Kayla
Great Service, Caring Staff
great company. Never have any issues with payment items, quick on refunds, great staff if you have to call. good rates
Insurer: Pets Plus Us
By: Suzy
Direct deposit
I'm so glad that she recommended direct deposit on my refunds instead of being mailed. Thank you!
Insurer: Trupanion
By: Charito