Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

14,830 total


April 10, 2026

So easy to deal with

Amanda was very pleasant and was so quick and efficient with providing a quote. Quote provided will provide me with great peace of mind and was very reasonable.

Insurer: Fetch Canada

By: Kathy Pereira

Verified April 10, 2026

Quick review and payment of covered…

Quick review and payment of covered services

Insurer: Trupanion

By: Christopher

April 10, 2026

Double Trouble

We recently became the proud parents of Stella and Winston, adorable sibling Shih Tzus. I decided on Pets Best after lengthy research. It was a great decision. Filed claim easily and was reimbursed in 3 days! Pets Best has thd perfect name!

Insurer: Pets Best

Veterinarian: Three Rivers Animal Hospital

By: Bonnie

Useful
Verified April 10, 2026

Reasonable payments easy to set up

Reasonable payments easy to set up

Insurer: MetLife

By: Trina

Verified April 10, 2026

The enrollment was smooth.

The enrollment was smooth.

Insurer: MetLife

By: Setsuko Noguchi

April 10, 2026

Great customer service from Carey

Great customer service from Carey. Efficient and kind so glad I got Carey today. He was knowledgeable to figure out my payment issues.

Insurer: Fetch

By: Jennifer seaman

Verified April 10, 2026

Having pet insurance saved my dog

Having pet insurance saved my dog. When he was sick we did didn’t he hesitate to take him to the vet and get all the tests we needed. Spot covered the bills so we could get him the treatment he needed.

Insurer: Spot Canada

By: Stacey

Verified April 09, 2026

Filing a claim is so easy

Filing a claim is so easy, and the claim was completed within 2 days. Amazing!

Insurer: Spot

By: JW

Verified April 09, 2026

Thank you

Easy to follow instructions

Insurer: MetLife

By: Martha Rivera

Verified April 09, 2026

Very easy to understand

Very easy to understand, clear and to the point.

Insurer: MetLife

By: Lillian Salomon

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