Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,827 total
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This is the first time that I've had…
This is the first time that I've had pet insurance for my pets. These days you definitely need it. There are so many, but after researching them, I'm so happy that I went with MetLife Pet Insurance. The coverage is what I need and it's super easy to upload a receipt and I received my claim refund very quickly. I was pleasantly surprised.
Insurer: MetLife
By: Lorie C
Easy way to file claims
Easy way to file claims, claims accepted and payment rendered very quick, i feel my pets are safe and covered and thats awesome!!
Insurer: MetLife
By: Franco garcia
Response and payment was quick.
Response and payment was quick.
Insurer: Fetch
By: Paula
Met Life makes having pet insurance simpe.
Met Life makes having pet insurance simple. I turned in my veterinary receipt and within 7 days I received my refund.
Insurer: MetLife
By: Aks
Great customer service
Great customer service, no hassle. Quick payment on a very expensive surgery.
Insurer: Pumpkin
By: Chris
It was great to get reimbursed.
It was great to get reimbursed.
Insurer: MetLife
By: MELISSA MARTINEZ
Quick review and payment of claims
Quick review and payment of claims
Insurer: Spot
By: KEM
The online line claim center is very…Easy and Quick
The online line claim center is very easy to go through...upload receipts, click a few buttons and you're done. Before my year was up they let me know options for the upcoming year for my pup!
Insurer: Spot
By: Deanna Perlinger
Thankful to receive payment for dental…
Thankful to receive payment for dental services.
Insurer: Pumpkin
By: Claudia Mahoney
Payments are prompt with no hassle
Payments are prompt with no hassle. The system is easy to use and when I need help real people are available.
Insurer: Trupanion
By: Ellen Maltz