Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,830 total
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Simple, Fast, and Consistent
MetLife’s process for submitting claims is straightforward and quick to complete. There have been no surprise rejections of claims as coverage with no hidden or unclear exclusions. Payments for claims are also processed quickly, always within a week of submission. Overall, I’m happy with MetLife and will continue to use them for our pet insurance.
Insurer: MetLife
By: Mallory Lucas
Quality ServiceThey were quick to review my claim b/c…
They were quick to review my claim b/c of emergency surgery on my 5 month old Puppy. Well worth the charge each month for his well being. Thank you for your concern and prompt payout to my veterinary services.
Insurer: Trupanion
By: Jody
Very easy and straight forward
Very easy and straight forward
Insurer: MetLife
By: Esther Udoumoh
End of Life Care
My beautiful 15 year old dog needed to be helped over the rainbow bridge. When I let Pet's Best know about this, they reimbursed my prorated annual payment I had just made a few months before. I honestly didn't think that would happen, because I don't think most insurance companies will do that, much less do it without me even asking for it. It was an enormous blessing in an otherwise terribly painful time. I am very grateful, Pets Best.
Insurer: Pets Best
By: Sharon
Great Coverage for a low price.
It was easy to sign up, with no hassles.
Insurer: MetLife
By: Shawn P Brennan
Ease of applying for coverage.
Ease of applying for coverage.
Insurer: Nationwide
By: John
Very easy and user friendly
Very easy and user friendly
Insurer: MetLife
By: Michelle
ESAY TO ENROLL AND NOT TO LONG TO WAIT
ESAY TO ENROLL AND NOT TO LONG TO WAIT
Insurer: MetLife
By: JOHN PORTILLO
The application process is easy
The application process is easy. I liked how they give me options for my pet insurance with detailed information.
Insurer: MetLife
By: Aileen Razon
The easy claim process
The easy claim process. And quick payment release for reimbursement. I love doing business with them.
Insurer: Spot
By: Laurie Paule