Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,830 total
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I got the refund of my vet bill very…
I got the refund of my vet bill very fast. It was easy to fill out the claim forms, so I can recommend Spot Pet insurance.
Insurer: Spot
By: monikak
Very easy to apply and quick response…
Very easy to apply and quick response on acceptance
Insurer: Nationwide
By: customer
Love the quick review and payment of…
Love the quick review and payment of claims!
Insurer: Spot
By: GS
It was so easy
It was so easy. And the best part was that they actually sent a request for Medical history directly to my Vet so I didn't have to. :-)
Insurer: Spot
By: Gretchen Miller
It was horrible to not be able to…
It was horrible to not be able to change my billing address. And over all at the end when it charges you the premium without it previously stating is also horrible
Insurer: Nationwide
By: customer
I spoke to a "person" who said I have…
I spoke to a "person" who said I have to use autopay. I am retired and on a fixed income. I NEED to know what is being paid and when at my discretion. I don't want autopay I asked her to send me and email each month, she said she can't By the way, I found autopay on the portal and canceled it.
Insurer: Trupanion
By: K Debbie Runciman
Easy and Clear application and coverage
The website made filling out the application very easy. The terms of coverage were clear, and the cost was at the right price point for me.
Insurer: Nationwide
By: Katie
Easy experience to get the insurance…
Easy experience to get the insurance needed for my puppy!!!
Insurer: MetLife
By: Keith Dreher