Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
12,741 total
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Whole process was so easy to navigate
It's always so stressful having to take your beloved pet to the emergency vet and you definitely do not need additional stress from your insurance. MetLife makes the process easy to understand and the response time is so fast. I got me reimbursement within 3-5 days of submitting my claim.
Insurer: MetLife
By: Bonnie Bayard
MetLife is a great insurance.It’s great that I can submit my forms…
It’s great that I can submit my forms by an app and get reimbursed in a timely manner. Charlie got sick, scared me so much. I knew I could take him to the emergency vet because I had insurance that would help pay for it. Peace of mind for sure!
Insurer: MetLife
By: Cheryl
Quick processing and reimbursement!
Quick processing and reimbursement!
Insurer: MetLife
By: customer
Paid out, just takes a while.
Paid out without issue, but time between submission and payment is much larger than Nationwide
Insurer: MetLife
By: customer
It’s an easy process and reimbursements…
It’s an easy process and reimbursements happen quickly.
Insurer: MetLife
By: customer
Process was easy
MetLife was great. My claim was approved and I was reimbursed. Thank you.
Insurer: MetLife
By: Christina Kohfield
Saved money when I switched to…
Saved money when I switched to nationwide. Representative was very thorough on the phone and answered all my questions. However, I am not exactly sure if the review checked out. I have to call my bank to find out if the money was withdrawn.
Insurer: Nationwide
By: Penelope Evans
Best customer Service and claims process
Claim are easy to submit and reimbursement is very fast and accurate.
Insurer: MetLife
By: Gloria
Still haven't received my payment.
Still haven't received my payment.
Insurer: MetLife
By: Matt Schaub
On time payment reimbursement
On time payment reimbursement
Insurer: MetLife
By: MARGARET WEBER