Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
12,741 total
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Seamless process
Seamless process. Very happy with our experience this past year.
Insurer: MetLife
By: Jessica and Penny
Pet insurance
It was quick and easy but also informative.
Insurer: Nationwide
By: customer
Very quick to respond and approve my…
Very quick to respond and approve my dog’s care! The reimbursement check was in my mail box less than a week later.
Insurer: Pumpkin
By: Morgan
Good choice
We made the right choice going with Met Life for pet insurance. The app makes it easy to submit claims and the benefits are automatically deposited to my checking account. We’ve had the policy for 2 years now and are very pleased.
Insurer: MetLife
By: DMVelez
Great and easy as can be
The entire process is very easy. Not a lot of pushback or anything. So glad we got it
Insurer: MetLife
By: JORGE FIGUEROLA
Highly recommended!
So easy to work with! Easy pre-approvals, easy claim submissions too. I recommend Trupanion to all my friends as well as to fellow volunteers at the rescue I volunteer for.
Insurer: Trupanion
By: Cheryl
My husband forgot to ask vets office to…
My husband forgot to ask vets office to submit. I contacted Trupanion and they will send directly to me.
Insurer: Trupanion
By: Gail
Upfront and easy to understand and very…
Upfront and easy to understand and very quick
Insurer: MetLife
By: Kullenia Barker
Website more user friendly
Website more user friendly. Process timely. Thank you.
Insurer: MetLife
By: joanne marire