Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,830 total
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Easy to use website
Easy to use website, have always been helpful with questions, claims are easy to submit and refunds are quick. The best!
Insurer: Pumpkin
By: Alex
Easy to get exactly what I paid insurance to do
Submitted all on line. Paid as per plan quickly direct to my accounts. Exactly as expected.
Very quick with resulrs
Very quick with results and refunds
Insurer: MetLife
By: Mary Predki
It was easy to navigate
It was easy to navigate and the description of what was covered was easy to understand.
Insurer: MetLife
By: Andrew
Easy process & Affordable Quote
Getting a reasonable quote through the app was simple and easy.
Insurer: MetLife
By: SK
Josh was absolutely wonderful to deal…
Josh was absolutely wonderful to deal with. He explained my policy and everything that is covered in it!
Insurer: Fetch
By: Sharon Singer
This was great
This was great! It was so easy to enroll.
Insurer: MetLife
By: Yolanda Martin
Metlife Better Deal
Had to get pet insurance when getting our Bernese Mountain Dog, required by breeder. They provided Fetch Pet insurance. It never paid hardly anything for any claim sent in. I was able to get a "Family Plan" here with MetLife Pet Insurance for 3 pets for less than what I was paying for individual with Fetch.
Insurer: MetLife
By: James Thorne
Loyalty
I liked how easy and fast it was I did it fairly quick
Insurer: MetLife
By: Dewey Wheeler