Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,298 total


July 04, 2018

Great service

Great service and payment. No questions asked just file and payment made for existing dog health problem after doing initial claim

Insurer: Trupanion

By: David

Useful
July 04, 2018

Great team

Great team that has helped me figure out why claims were not being processed. Payments are being processed immediately and I'm able to put theses monies towards my pets ongoing medications

Insurer: Trupanion

By: Caterina

Useful
July 03, 2018

Wonderful Service!!

I filed two claims recently for my beloved dog Franklin, and they were processed in a timely manner and I was happy to get a good amount of reimbursement back for his treatment! The process was simple and Franklin is now in good health! We couldn’t be happier🙂

Insurer: Nationwide

By: Marcella

Useful
July 03, 2018

Worked as expected

This is my third claim payout and everything went great. Will probably sign up for direct deposit now versus waiting for a mailed check.

Insurer: Nationwide

By: Derek

Useful
July 03, 2018

Seamless

Submitting my claims have been a seamless experience using the app and I have always had clear EOBs explaining my reimbursement.

Insurer: Nationwide

By: Kenneth

Useful
July 03, 2018

Fantastic! What a relief!

I thoroughly researched before purchasing insurance for Roman. Nationwide has been outstanding in every respect. I am so pleased. Claims are processed quickly. There is always a person to speak with. The coverage is fantastic!

Insurer: Nationwide

By: Elizabeth

Useful
July 03, 2018

They pre approved my claim

I really liked the way they pre approved my claim. I don't have the money so it really helps that they can pay the vet directly.

Insurer: Trupanion

By: Carmen

Useful
July 03, 2018

Easy to submit claims.

Easy to submit claims. Basically no wait time when calling in and claims paid back is quick.

Insurer: Trupanion

By: Shae

Useful
July 03, 2018

Fast and efficient

Fast and efficient with deposit into our account in two days!!!!

Insurer: Trupanion

By: Marlene

Useful
July 02, 2018

Diego's insurance

Could be a bit faster at paying out

Insurer: Nationwide

By: Linda

Useful

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