Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,298 total
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Great service
Great service and payment. No questions asked just file and payment made for existing dog health problem after doing initial claim
Insurer: Trupanion
By: David
Great team
Great team that has helped me figure out why claims were not being processed. Payments are being processed immediately and I'm able to put theses monies towards my pets ongoing medications
Insurer: Trupanion
By: Caterina
Wonderful Service!!
I filed two claims recently for my beloved dog Franklin, and they were processed in a timely manner and I was happy to get a good amount of reimbursement back for his treatment! The process was simple and Franklin is now in good health! We couldn’t be happier🙂
Insurer: Nationwide
By: Marcella
Worked as expected
This is my third claim payout and everything went great. Will probably sign up for direct deposit now versus waiting for a mailed check.
Insurer: Nationwide
By: Derek
Seamless
Submitting my claims have been a seamless experience using the app and I have always had clear EOBs explaining my reimbursement.
Insurer: Nationwide
By: Kenneth
Fantastic! What a relief!
I thoroughly researched before purchasing insurance for Roman. Nationwide has been outstanding in every respect. I am so pleased. Claims are processed quickly. There is always a person to speak with. The coverage is fantastic!
Insurer: Nationwide
By: Elizabeth
They pre approved my claim
I really liked the way they pre approved my claim. I don't have the money so it really helps that they can pay the vet directly.
Insurer: Trupanion
By: Carmen
Easy to submit claims.
Easy to submit claims. Basically no wait time when calling in and claims paid back is quick.
Insurer: Trupanion
By: Shae
Fast and efficient
Fast and efficient with deposit into our account in two days!!!!
Insurer: Trupanion
By: Marlene
Diego's insurance
Could be a bit faster at paying out
Insurer: Nationwide
By: Linda