Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,298 total
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Everything is always very seamless
Everything is always very seamless and easy. I have never been disappointed with making a claim.
Insurer: Trupanion
By: Linsey
They responded very quickly
I have just purchased pet insurance from Trupanion . I have limited experience with them .I just paid a $200.00 bill for one pet . Although that is my deductible , I filed a claim to learn how . They responded very quickly to me
Insurer: Trupanion
By: Darrell
I recommend this pet insurance to everyone who has pets!
Thank you for reviewing and paying quickly. Your claim submission is easy and customer service has been great!
Insurer: Nationwide
By: Kris
Smooth Processing
It took approximately one month from the time I filed the claim to the time I received a check in the mail. That is about what I expected.
Insurer: Nationwide
By: Debi
Thanks for helping support Gaia in her time of need
I was very pleased when we received a payment back from Gaia's surgery. It sure helps to know that you can get reimbursed once you meet the deductible!!
Insurer: Nationwide
By: Tracy
Easy and Fast!
This process was super fast and easy! I was reimbursed quickly and it made my visit to the vet much better!
Insurer: Nationwide
By: Anna
Excellent product and customer service!
Embrace is exceptional! Filing a claim couldn’t be any easier and the payments are prompt! I have never regretted signing on with Embrace. I recommend them every chance I get! Love the newsletters as well!! Keep up your excellent service👍
Insurer: Embrace
By: Liz
Easy to use, good plan
Claim processing has been fairly quick and as expected, in terms of coverage. Billing has been odd during the transition from coverage from my payroll to my personal payment. Extra payments were taken as well as monthly autopayments started. I've been told it will work out by the 12-month period end to not exceed the annual charge.
Insurer: Nationwide
By: Jen