Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,298 total
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Always have extremely fast responses
Always have extremely fast responses to claims and the check receipt for us is only limited by the mail system. No complaints there either. Generally reliable and reasonably speedy.
Insurer: Trupanion
By: Vicki
It was easy and fast
It was easy and fast through the veterinarian
Insurer: Trupanion
By: Nicole
Clear instructions, prompt response
Clear instructions, prompt response and reimbursement! thank you Trupanion!
Insurer: Trupanion
By: Larry
Fast claim refund
Fast claim refund and no hassles. Got exactly what was expected.
Insurer: Trupanion
By: Shelley
Pretty Good Insurance
I just wish I didn't have to pre pay for the vet visit and wait up to a month to get reimbursed. I live check to check and if there's an emergency I'm not sure what I'll do. I have to save up for these visits then I'm short till I get paid back. Other than that I'm happy with my insurance plan for my kitties.
Insurer: Nationwide
By: Jennifer
Prompt efficient service
We submitted a claim for an infection. It was resolved quickly and there was a quick electronic deposit
Insurer: Nationwide
By: Ray
Thrilled
It’s insurance, so I was expecting to be told there was some reason our dog’s wellness visit and dental cleaning wouldn’t be covered. Some small print I missed. The surprise was no surprise! Easy online form. Money directly deposited in a very timely fashion to our account. Thank you!
Insurer: Nationwide
By: Debbie
Peace of Mind
I wanted to be prepared for eventualities in case I needed help with my beautiful Pug, Nationwide Pet Insurance has delivered that so far, peace of mind. They have refunded me every time my vet visit qualifies and in most cases the total amount. It's always good knowing my pet Weego is covered and I can take him to the vet without worrying about spending and worrying much about taking care of him and his vet. Nationwide Pet Insurance has 24/7 help and my monthly payment is being deducted from my payroll since my company has that extra benefit.
Insurer: Nationwide
By: David