Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,298 total
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Easy to deal with
Easy to deal with and direct payment to Vet clinic. No out of pocket money waiting for a cheque back in the mail.
Insurer: Trupanion
By: Norm
Easy to deal with
Easy to deal with the claim request and it was paid quickly. No long interviews or questions
Insurer: Trupanion
By: Lee
Easy online reporting
Easy online reporting and fast payment turnaround
Insurer: Trupanion
By: Meg
Excellent service.
Excellent service. My claim, being the first was paid out in less the a week
Insurer: Trupanion
By: Adriana
Thank goodness I have Nationwide Pet Insurance
If it were not for Nationwide Pet Insurance, I dont know what I would do. One visit to the vet more then paid for one year of policy cost. In addition, they remit payment to you in a very easy and quick way.
Insurer: Nationwide
By: Karen
Great Service
Nationwide is the the first time for me to use pet insurance on a dog that i own. I got Nationwide when Charlie was 6 weeks old and it has paid for itself over and over. They have not turned down a claim and have been so quick in refunding me back my share of the payment. Charlie is now 1 year old and I will continue with the insurance for as long as I have Charlie. I would recommend to anyone with a pet!!
Insurer: Nationwide
By: Lori
Great to have insurance!
I was debating bringing my dog to the vet for a last minute appointment since i noticed her paw was bleeding. Luckily I was able to get in to see the vet and he prescribed her an antibiotic and checked her paw. While I was disappointed with the $50 vet bill, I was so relieved to see that Nationwide reimbursed me for the great majority of the bill! It reinforced the importance of seeing the vet, knowing that it would not be a burden on my budget.
Insurer: Nationwide
By: Jamie
We received timely reimbursement for Nitro's major surgery and biopsies.
Our vet originally suspected that our GSP, Nitro, suffered from mass cell cancer. Since we had already lost our pug to that type of cancer we were, needless to say, very concerned. After evaluation and discussion of various alternatives, it was decided that surgery to remove the two tumors and biopsy of same was the best course of action. Fortunately, the biopsies indicated that both of the tumors, which were of two different types, were non-cancerous and that the conditions were cured by removing the tumors. However, it was quite expensive. Fortunately, Nationwide Pet Insurance covered nearly all of the costs, and reimbursement was very quick.
Insurer: Nationwide
By: Mark
Satisfied Insurance Holder for Kai
I have never had insurance on my pets but after losing on to cancer, and all the money spent on chemo treatments I told myself I'd never be without it again. Thank you for making the process such an easy one.
Insurer: Nationwide
By: Lori
NationWide is a wonderful pet insurance company.
NationWide is very prompt in taking care of the claims that Murphy has had. The form is easy to fill out and the payment is made in a very timely manner.
Insurer: Nationwide
By: Treva