Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,298 total
Other Categories
Very supportive
Everyone has always been helpful!! When Bella had her first surgery I paid the bill in full and Trupanion paid me back very fast. Great knowing we have them for Bella!!
Insurer: Trupanion
By: Deborah
Thank goodness I heard about Embrace!!
In June, 2018, I purchased policies for my two youngest rescues -- Zoey (6 year old Morkie) and Bella (2 year old Bichon Frise). Just a month later, I noticed ugly looking bruising on Bella's tummy. After seeing my vet and blood work we were sent to a critical care vet hospital in San Antonio. $2,000 later, my sweet Bella was on the road to recovery and we were able to go home the same day. The procedure to submit the claim form and invoices was simple and quick, and Embrace kept me apprised of all updates while processing the claim. Replies to my email questions were received within hours. And benefit payments (by direct deposit) were received within two weeks. I could not be happier with Embrace and highly recommend them to my pet parent friends.
Insurer: Embrace
By: Debra
Helpful and diligent
My experience has been very smooth with Nation wide let insurance. There is always someone available to answer every question. They reach out to me to keep me updated on any claims. The process of filling and receiving payments are so seamless and transparent. I truly feel they care and want things to go a smooth as possible for me and my puppy
Insurer: Nationwide
By: Karla
Always pays me back directly
Always pays me back directly into my bank account. Has been a lifesaver with some of my dog s operations.
Insurer: Trupanion
By: Sharon
Accurate payments
I have had nothing but timely & accurate payments
Insurer: Trupanion
By: Ro
Excellent fast service
Nationwide has prompt claim service and fast payment for claims which they pay very well.
Insurer: Nationwide
By: Arlene
We are so happy we are with nationwide!!
Nationwide has been quick to reimburse us for any medical bill we have and veryhelpful when I have called with questions. We recommend nationwide to all of our friends and family!
Insurer: Nationwide
By: Brittan
Thankful fo ASCPCA!
Brought our new puppy home and debated about getting insurance or not-so glad we did! At 4-months, she started vomiting, wouldn’t eat and had to stay overnight under vet care with liver concerns. Happy to say she is fine and having insurance took a LOT of worry away while having treatment. ASCPA reimbursed us quickly-no hassle process. Thanks for being there for us during this stressful time!
Insurer: ASPCA
By: Norman
I know my animals are healthier than ever because of Nationwide Pet insurance
I have two cats insured through nationwide, my oldest one Lestat has been there for me through good and bad times. He’s my fur baby and I used to worry about cost when going to the vet, but with help covering him I’m worry free. I pay out of pocket and get a return quickly and easily with Nationwide. Lestat’s family and I’m happy Nationwide helps me take care of him. I appreciate the peace of mind I get from having both pets insured.
Insurer: Nationwide
By: Sara
I reached my deductible and there was no questions asked on my reimbursement.
I really like how when I reach my deductible, I barely get additional questions about my claim. As long as I provide the correct info, I get my reimbursement within 3 weeks or so. It is nice to not have to worry about financials when I take Jackson to the vet - and I can focus on his care. I always joke that my dog has better health insurance than I do - haha!
Insurer: Nationwide
By: Chelsea