Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,298 total


July 26, 2018

Nationwide Insurance has great benefits and process - quick and easy - coverage is excellent!

Chester (poodle) needed heartworm preventative - my vet does not offer his preferred brand (and it was painful trying to switch him over last year). I purchased the preventative from the usual online outlet and submitted the claim to Nationwide via email. Seems like a short time later, I received an email saying the reimbursement had been made. This is my first year with Nationwide - they covered his senior bloodwork and other tests at the pre-arranged level, after the deductible. Easy and quick! I've had two very ill senior dogs in the past - I wish I had this coverage then.

Insurer: Nationwide

By: Carolyn

Useful
July 26, 2018

Nationwide Keeps its Promises

I have recommended Nationwide to several friends with pets. It's well worth the money and I appreciate the ease of filling out the claims. We've been paid promptly.

Insurer: Nationwide

By: Jacqui

Useful
July 26, 2018

Thanks for your financial assistance. It helped keep my buddy with me.

What can I say, Nationwide insurance saved my Labradors life several times. JB has been treated for cancer, diabetes, ingestion of a foreign object and ACL repair.. Without Nationwide Pet Insurance JB wouldn't l be here with us. After ingestion of a foreign object JB had a 5 day inpatient hospital stay costing $13,000 Nationwide took majority of the burden for that visit and allowed me to provide care to JB until he regained his strength. Currently JB is a diabetic relying on 2 injections of insulin per day. The monthly cost of Insulin is roughly $175 and Nationwide covers that cost. Even though JB has so many health related issues , Nationwide premium stayed manageable. Reimbursement for claims is very quick and done on the computer. If your on the fence about insurance coverage for your pet, take my advise its worth every cent. People pay more for cable TV per month than it costs to cover your pet. Think about whats more important. Nationwide I thank you so much for your support. Sincerely,

Insurer: Nationwide

By: Nicholas

Useful
July 26, 2018

Easy & quick claim process

Easy process to sign up and make claims. Quick to pay claims.

Insurer: Nationwide

By: Andrea

Useful
July 26, 2018

Insurance is a must

I signed up for pet insurance with Nationwide at the suggestion of a co-worker who has two dogs. I was having to take Paco to the vet for various small health issues and it was starting to add up. Shortly after I signed up, another dog attacked him while on a walk on a leash and Nationwide covered a lot of the vet expenses related to the injury. If i didn't have insurance it would have been a $2,000 bill on me. He has since had a bee sting, also covered by Nationwide. I definitely recommend getting insurance. Monthly premium is $35 and it covers most vet care (except for preventative--vaccines, flea meds, etc.) Nationwide was easy to get, has electronic claim form submissions and you can have them transfer reimbursement payment directly to your bank account. It takes about a month to get reimbursed, which is probably my only complaint. But otherwise, great insurance.

Insurer: Nationwide

By: Lynette

Useful
July 26, 2018

Nationwide is such a great pet insurance provider!

Signing up for Nationwide Pet Insurance is one of the best things we have done. Filing the claims from our vet is extremely easy and payment is typically sent within 3-4 weeks.

Insurer: Nationwide

By: Eric

Useful
July 26, 2018

Nationwide IS one my side!!!

Great plan Fast service in return payment Nice personal to speak with on phone

Insurer: Nationwide

By: Barbara

Useful
July 25, 2018

Thanks!!!

Perfect! Fast and efficient. Bill (> $900) from last Thursday already refunded on Wednesday morning. It helps! So much stressed by my dog’s health, fortunately I do not have to worry about the cost. Great service!

Insurer: Embrace

By: Estelle

Useful
July 25, 2018

best pet insurance company

best pet insurance company we have ever dealt with. a real pleasure. super easy process, super fast reimbursement

Insurer: Trupanion

By: Michael

Useful
July 24, 2018

Best experience and prompt payments!

Never a hassle, payments are prompt and pleasure to deal with.

Insurer: Embrace

By: Bohdanna

Useful

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