Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,047 total


May 15, 2019

Super Fast and Easy!!

My pet unfortunately was very sick and the Doctors couldn't figure out the cause. Test after Test the bills kept stacking up. I was worried that I wasn't able to afford my dogs care but thankfully Figo insurance kicked in and saved my dogs life. The claim was made and I was paid almost overnight. It was incredible! Thank you Figo for being a champion for our four legged children!

Insurer: Figo

By: Christopher

Useful
May 15, 2019

I received the insurance payment very quickly, within 2 weeks after submitting.

Quick payment - easy online submission

Insurer: Nationwide

By: Pat

Useful
May 15, 2019

Super excited

I was able to complete three claims within minutes because I had procrastinated in filing them and they were all processed within 24 hours. I received direct deposit 24 hours later. Super excited

Insurer: Pets Best

By: Denise

Useful
May 15, 2019

Website was easy to understand

payment was fast, website was easy to understand I would recommend Pets Best to any pet owne.r

Insurer: Pets Best

By: Donna

Useful
May 14, 2019

Much better than the last insurance company we had for our furbabies by a thousand per cent!!

To date we have had all positive experiences with Nationwide. Having four dogs with a lot of vet visits, can rack up a lot of bills. The insurance definitely helps. Very prompt on payouts.

Insurer: Nationwide

By: A

Useful
May 14, 2019

I'm thrilled I have Nationwide Insurance for my dog, best decision I've made.

I am so pleased with my coverage. I can fax claims and get an email confirming receipt of claim. The processing is quick and easy and payment is always made promptly. I always rave to other pet owners about how great her coverage is. Thanks again for being there for me and Lilly.

Insurer: Nationwide

By: Suzanne

Useful
May 14, 2019

Very good coverage and fast claim turn around

With our policy everything is covered, even flea/heartworm meds. Annie needed an ultrasound of her heard recently and yes covered. Claims are processed in a timely manor and funds send electronically to an account you specify.

Insurer: Nationwide

By: Hal

Useful
May 14, 2019

Great Pet Insurance!

Reasonable premiums and a very easy to submit a claim. This was my first claim and I received payment very fast!

Insurer: Nationwide

By: Polly

Useful
May 14, 2019

Your claims are processed quickly and efficiently!

The company is quick to process claims and the monthly fee is reasonable.

Insurer: Nationwide

By: Debbie

Useful
May 14, 2019

Satisfied

Thank you for reimbursing us for our vet bills and for doing so in a timely manner.

Insurer: Nationwide

By: Rochelle

Useful

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