Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,298 total


August 10, 2018

Very happy with our Nationwide Pet Insurance!

We have been very happy with our experiences with Nationwide for our pet's insurance. From submitting a claim to getting a payment it couldn't be easier.

Insurer: Nationwide

By: Karen

Useful
August 10, 2018

Best insurance ever

So easy to use Refunds arrived within a month.

Insurer: Nationwide

By: Joan

Useful
August 10, 2018

Great coverage

Great coverage. Vet submitted bill paid no questions asked. Provided full and quick payment. I am impressed and very happy I selected nationwide

Insurer: Nationwide

By: Diane

Useful
August 10, 2018

Easy to work with

Nationwide is so easy to work with. Pay claims in a timely manner.

Insurer: Nationwide

By: Tami

Useful
August 10, 2018

Pets Best is easy to work with.

Dealing with Pet's Best is so easy. They file your claim quickly.

Insurer: Pets Best

By: Teresa

Useful
August 10, 2018

Reimbursement issues.

Direct deposit failed because my bank info was out of date. Instead of notifying me and retrying the deposit after a day so I could correct it, I was automatically mailed a check which took far longer. I'm disabled and poor, waiting an extra ten days for reimbursement could cause serious problems for me.

Insurer: Pets Best

By: Jennifer

Useful
August 10, 2018

Claims is quick and painless.

It is very easy to scan and then attach paid bills from my computer when submitting claims. There are not too many buttons to push. The calendar is very helpful. It is a very quick and painless process.

Insurer: Pets Best

By: Diana

Useful
August 10, 2018

Please with the process.

Overall I was very pleased with the process and thought you did a very good job at making this very simple and a quick turnaround. Which was very appreciated. At this point, I would be very likely to refer friends and family.

Insurer: Pets Best

By: Carlee

Useful
August 10, 2018

Coverage is as stated in agreement

Coverage is as stated in agreement - no hidden loopholes. Very prompt payment. Have never had any complaints about Trupanion s (originally Vet Insurance) service. Fees are very nominal.

Insurer: Trupanion

By: Jane

Useful
August 10, 2018

Everything is taken care of

Everything is taken care of, the claim is paid promptly & directly into our bank account.

Insurer: Trupanion

By: Tina

Useful

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