Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
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Always Pleased With The Service - Y'all Really Rock!!
My sweet sweet Bernie (the Pug) just turned four years old. He's been covered by Nationwide since he was about two months old. From the basics (immunizations, neutering, chipping, flea/tick/heartworm & allergy meds, etc) to a few not-so-basics (sprained foot, head wound, paw pad injury and probably a few other things that skip my mind at the moment), Nationwide has been there! Filing claims is SO easy and payment is always really fast (sign up for direct deposit and payments are even faster!). No matter who you speak with if you call, the reps all seem to genuinely care about Bernie. I can't tell you how many folks I've encouraged to get their fur babies insured through Nationwide....I'm probably one of the company's biggest fans. I'm pushing 60, always had pets and yet never before had insurance for any of them until Bernie came along. I think we all say "it's so expensive". Folks, NOT EXPENSIVE with Nationwide. In fact, overall, you will find that just the basics (mentioned above) more than pay for the premium. I remember a while back doing a review for Nationwide on FaceBook and actually added up what I had paid for premiums versus what they had paid in claims (for only the basics). I believe my comment was "how do they stay in business?" We've thankfully not experienced a major medical issue, but one look at their schedule for major medical coverage and I am confident they offer THE BEST coverage for THE BEST price. And the caring staff is the cherry on the cake. Me and Bernie are grateful! Thank you Nationwide for giving us peace of mind.
Insurer: Nationwide
By: Moni
Took to long for payment
Would like a more timely payment for claims
Insurer: Nationwide
By: Sandra
Great insurance, even my puppy like it
The process for payment is very easy and the website is easy to use. I have had no problems with any aspect of my pet insurance. It sure helps with the cost of caring for your pet.
Insurer: ASPCA
By: Raymond
Never had an issue with Trupanion.
Never had an issue with Trupanion. Always seems to pay claims quickly.
Insurer: Trupanion
By: Linda
So relieved..
I have wondered every time i pay my premium if its worth it for 4 dogs and three are 9 or over. The oldest had to have tooth surgery and i didnt think it would be covered. In 1 week i got info that they are paying almost half the bill. Huge relief
Insurer: Pets Best
By: PC
Highly recommend this insurance for your pets!
Easy to submit claims, on-line. Low annual deductible, and claims processed in reasonable amount of time. Definitely helped me through my dog's illness, and continues to do so. So happy that I went with ASPCA insurance. They even followed up to see how my dog was doing!
Insurer: ASPCA
By: Karen
Easy and excellent
Our claims for Giggs are so easy to fax in and our returns come quickly. Explanation of benefits are always thorough and when I call with questions I always talk to someone quickly and they are friendly
Insurer: Nationwide
By: Molly
Nationwide has relieved the stress of worrying about medical bills for our pet.
Nationwide Pet Insurance has always handled our claims in a short time. Sending a claim is easy and with the direct deposit of claim funds it could not be simpler or quicker. If I have any questions, their operators are friendly and knowledgeable. The premiums are well worth the service and the peace of mind of knowing our sweet Koali Madison has medical coverage.
Insurer: Nationwide
By: Rayetta