Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,047 total
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Healthy paws is always your peace of mind!
My sweet same had tore acl they were great . And they have always been very quick with my payment. And also very caring always ask about Samson. They try to keep our premiums something we can live with. We have had them for since puppy stage my boy is five now.
Insurer: Healthy Paws
By: Kay
Easy claim submission process and good response
The claims submission process is very easy with Nationwide! There is a blank form available and all you have to do is scan and email the form and any receipts to substantiate the claim and email to Nationwide! Very easy!
Insurer: Nationwide
By: Joe
BUDDY AND ROCKY
SO EFFICIENT, AND PROMPT REIMBURSEMENTS. THANK YOU
Insurer: Trupanion
By: susan
Tinketbelle & her bad Chi teeth!
As usual, Trupanion does not disappoint. Received our refund in just a few days!
Insurer: Trupanion
By: MAUREEN
Springtime allergies
All went very well. I do prefer direct billing but payment return was quick.
Insurer: Trupanion Canada
By: Jane
I am so happy that my puppy is covered!
I love the ease for submitting claims. I just ask my vet to submit the claim and then I wait for Nationwide to get back to me. I also like the ease of receiving money back auto-deposit into my bank account. PLUS... I love that my dog is covered!
Insurer: Nationwide
By: Kristine
Accurate answers
It was close to a week after I got an explanation of benefits and I still had no check. Ashley assured me it was in the mail. It came the next day.
Insurer: Pets Best
By: Marilyn
Happy customer
I like how Trupanion will send the money to the Vets office. Express payment is the best improvement yet.
Insurer: Trupanion
By: Tracy
Love the way the billing now goes directly through the vets office!
Love the way the billing now goes directly through the vets office!
Insurer: Trupanion
By: Eric
Trupanion experience
Fast requote and vets took care of everything for me. Trupanion paid them and I just made the percentage payment required. Easy and convenient and reliable.
Insurer: Trupanion Canada
By: Sue