Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,047 total
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Efficiency
The app is so easy to use, payment turn around time is quick!
Insurer: Nationwide
By: Linda
I wish Trupanion had insurance for pet's parents...we would definitely take out a policy for ourselves with them!
We went from caring for someone's pet to adopting her. Within a few weeks of this, we noticed a few suspicious places appear on her legs. One was benign but the other was malignant melanoma. Trupanion has been amazing from the ease of submitting claims to fast payment for her surgeries and radiation for the cancer. She has 3 more rounds, but we caught it at what they term stage zero. We have every hope of her having a full life with us as we just love this girl! We have already sung your praises to our friends that previously would have never considered pet insurance. Thank you, Trupanion, for helping us save our Ginger!!
Insurer: Trupanion
By: Kyle
Best pet insurance company!
So easy to upload invoice online. Prompt no hassle payment.
Insurer: Trupanion
By: Christina
Peace of mind with Trupanion.
I have always had excellent dealings with Trupanion, even though my dog has needed about 8 surgeries in his eleven years. I really appreciate that payment of valid claims is in my bank account within a few days after the claim form has been submitted.
Insurer: Trupanion Canada
By: Susan
Pleased with transaction
pleased with transaction.
Insurer: Trupanion Canada
By: Jo
always an easy experience
always an easy experience
Insurer: Trupanion
By: Julie
you raised my premiums and didn't notify me.
you raised my premiums and didn't notify me. I trusted you with my credit card and you abused my faith in your company, going to the attorney general if my money is not refunded from original agreement.
Insurer: Trupanion
By: John
Excellent service.
Excellent service. Not 10 because have to pay 1st then be reimbursed.
Insurer: Trupanion
By: Celeste
Excellent service
the service we got was excellent and that we don't have to pay up front any more.
Insurer: Trupanion Canada
By: Maggie
Easy as 1, 2, 3!
This insurance is easy to use to find forms, submit & get reimbursed normally with a 30 day turn around. Plus the funds are sent electronically into my account.
Insurer: Nationwide
By: Deanna