Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,047 total
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Quick reimbursement!!
AMAZING!! Sooooo easy to submit claims and I was paid back very quickly. Thank you
Insurer: Nationwide
By: Marla
Very happy we have nationwide pet insurance
Very happy with nationwide ,payment received in a good time frame
Insurer: Nationwide
By: Pat
Jerry's claim turnaround
My only criticism would be the long turnaround time before receiving a decision and payment.
Insurer: Nationwide
By: Kathlene
Useless product
Great at taking your premiums. Not great at paying you out! I had two bad experiences and now done with it. Rather save my money and use it to pay the expenses myself when they arise.
Insurer: Trupanion
By: John
Trupanion: A Must For Any Pet Owner
Trupanion has been a life saver. I can't imagine having to face my pup's medical bills without Trupanion. The customer service team is always friendly and asks how my dog is doing. Payment is always quick and easy. I've always had a positive experience.
Insurer: Trupanion
By: Kelsey
Best Pet Insurance Ever
All went smoothly. Direct billing was sweet. Best part was, left the clinic with the bill paid in full, the same day. Love Trupanion!
Insurer: Trupanion Canada
By: Pauline
It was a seamless process
It was a seamless process thank you.
Insurer: Trupanion Canada
By: Leonard
Medication refund
Very quick and easy. Refund was in my bank within a few days.
Insurer: Trupanion Canada
By: Sarah
PROFESSIONALISM AT IT'S BEST
I do appreciate the speed with which you activate a file on my dog and pay me for the amount that I am entitled to. Gives me confidence in both my vet and you to make Bella a healthy dog again.
Insurer: Trupanion Canada
By: Karen
Seemless
Seamless, love the automatic submission process.
Insurer: Trupanion Canada
By: Wayne