Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,298 total
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Nationwide is a great company for insuring pets.
Easy to process the claim on my dog Apollo. I received a check within 2-3 weeks for his illness. He feels a lot better and is a very happy dog. I really like Nationwide and I am happy that my husband and I chose Nationwide for our dog.
Insurer: Nationwide
By: Diana
This insurance is extremely easy to use (via the app), very prompt, and has covered all issues as promised.
We are very pleased with this insurance plan. Super easy and intuitive app. Prompt reimbursements. No hassles at all. We even received a call from "Bob" inquiring about the health of our dog, following a recent claim submittal. Super cool.
Insurer: ASPCA
By: Jon
Overal a good plan.. just payments could be a little quicker. Reps are very pleasant.
Overall the insurance is great .. the forms are easy. the reps on the phone are very pleasant. the only issue was the payment took longer than explained.. but was easy to transfer to account. . Thank you !
Insurer: Nationwide
By: Trevor
Wonderful website and quick turnaround on payment.
Easy to submit the claims information through fax. Easy to track on the website, quick turnaround on the payment.
Insurer: Nationwide
By: James
THE pet Insurance you've been looking for: There when you need it
Nationwide has been there for me EVERY time we have need to use it! I will certainly renew. They are prompt with their review and payments, And they make it easy to file online!
Insurer: Nationwide
By: Craig
Inssurance covers 90% of the cost. This is good
At the beginning I struggled a little with the complain from from the website. Nationwide did not received my first email, so I had to resubmit the claim. This time, I tried with the app and it is ml ich easier, want to see if the turnaround time is faster. Thank you
Insurer: Nationwide
By: Mario
Easy to file claims.
It was very easy to file my claim. Received my check within 3 days. Very fast response. Very satisfied with the service. Thank you very much
Insurer: Pets Best
By: Janice
Delighted with Pets Best.
I took my puppy to the vets on a Monday for her final round of puppy shots. I got a detailed receipt from my vet and submitted it via the mobile app as soon as I got home. In addition to submitting my bill I also setup direct deposit. I was very delighted to receive an email saying my claim was being processed the next day. I received my refund on Thursday and couldn't believe the great service provided by Pets Best Insurance. I highly recommend.
Insurer: Pets Best
By: Denise
Trupanion responds quickly to claims
I've told all my friends who have pets about Trupanion. I like how Trupanion responds quickly to claims and the turnaround on the payment is extraordinary
Insurer: Trupanion
By: Judy
Loving the coverage and simplicity of processing payment
Simple process. Great Support. I like the simplicity to process payments.
Insurer: Nationwide
By: Iris