Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,047 total
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I’m so glad I have the insurance because I know I can take care of my pup .
I feel Nation wide is on my side ! No problems They get back to you immediately and reimbursement is quick after you have met your deductible .
Insurer: Nationwide
By: Gloria
Great company
quick payment; great customer service
Insurer: ASPCA
By: Marci
Great
We are very happy we got insurance for our puppy. The 24/7 hotline has been very helpful as has all conversations we have regarding packages and payment options. I have encouraged many of my coworkers to sign up with Nationwide since I have had such a great experience.
Insurer: Nationwide
By: Anu
Payment was in my account very quickly
It was very easy to send the vets bill. I was notified immediately you had received it and payment was in my account very quickly.
Insurer: Pets Best
By: Kathy
Quicker than my own medical
I was very pleased with how quickly I received payment. This was quicker than my own medical insurance processing a claim. Very pleased with the Service provided by Pets Best so far.
Insurer: Pets Best
By: Sherry
I submitted everything online and it was fast and easy!
I submitted everything online and it was fast and easy! My payment was directly deposited into my bank account.
Insurer: Trupanion
By: Jeanine
COVER PREVENTATIVE MEASURES!!
Wish you would cover preventative measures. My dog uses a Seresto collar which would not be covered. It would be cheaper than being treated for Lyme's disease. Also she eats prescription food for urinary issues which is also not covered. I pay almost $65 a month.
Insurer: Trupanion
By: Maureen
Having pet insurance is a great relief.
We really like and appreciate that the insured portion of our vet bill is paid up front and that prior to the event, we know what our final payment will be. Thank you Trupanion.
Insurer: Trupanion Canada
By: Bev
Wouldn’t be short
I think it’s the dumbest thing in the world to pay you money monthly for insurance only to have to come out of pocket upfront then be reimbursed. ALL insurances work in a way that they cover a percentage then you cover the difference, not in your case it’s ass backwards and now MY PET has to wait for a surgery she needs because we have to save up the money first. I will be looking into other options.
Insurer: Nationwide
By: Dennis
Easy to file a claim, quick response and payment
Really please by how easy it was to file a claim, and how quickly I got response and payment!
Insurer: Nationwide
By: Diane