Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,047 total
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Great Service
Trupanion is always quick to review your claims and make payment. Hassle free.
Insurer: Trupanion
By: Cherie
Quick payment, no hassle!
I didn't know I had to sign up to have claims paid directly to my provider, so I did have to pay up front and get reimbursed. However, I was able to easily upload the bills and received approval and the money electronically deposited in my account.
Insurer: Trupanion
By: Stacy
Quick, Easy, Reliable
Completing the online application for a claim was very easy and convenient. The time to process the application and send out payment was fast.
Insurer: Trupanion Canada
By: Michael
thanks for helping Tundra
service was fast and hassle free.
Insurer: Trupanion Canada
By: John
Timely response.
Fast and easy!!
Insurer: Trupanion Canada
By: Christine
Both my dog and I like Nationwide!
Great experience with Nationwide. Claims are processed quickly and payment made in a few days.
Insurer: Nationwide
By: Steven
After set up, it's easy.
Once I got it all set up, which was quite a process, it went relatively easyily.
Insurer: Nationwide
By: Katherine
Quick and easy
Nationwide made the whole process simple.
Insurer: Nationwide
By: Dan
Too expensive not enough return on cost
I love being able to have my pet insured but the cost is so high and I get some money back but not enough to where I feel this is worth it. My husband and I debate all the time of whether to keep her insurance or just set that money aside that we would normally pay and just use that if something happens. I have three other dogs that I can’t afford to insure. I’m having to look at other places just to get them insured. I also wish I could submit claims through an app instead of faxing and the wait is so long to even find out if you’ll get anything back. I do appreciate the direct payment though instead of waiting for a check. That’s really nice.
Insurer: Nationwide
By: Christine