Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,047 total
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Nationwide gives me comfort knowing I’m not alone financially
Nationwide paid over 89% of my claim and allows for easy claim submission. I also received the check much quicker than I anticipated.
Insurer: Nationwide
By: Mandi
Happy we have pet insurance
Submitting claims is pretty easy. Most claims have been processed to our deductible which has now been met. It seemed to take awhile for us to receive our first check. I received a letter stating NW needed another 30days to process, but a day or two later I received confirmation that I was getting reimbursed. I'm curious to see how quickly my claim is processed when my puppy gets neutered.
Insurer: Nationwide
By: Autumn
Worst pet insurance company out there!!
You didn’t receive a payment and threatened to send my mom to collections. Then three months after she cancelled, you threatened to send her to collections again!!! Worst company out there!! Whatever you do don’t choose pets plus us when deciding on a pet insurance company for your pet! You’ll be sorry!
Insurer: Pets Plus Us
By: Rebecca
Great service!
I continue to be impressed with how easy it is to file a claim and now that we have direct deposit for reimbursements, the process is even faster.
Insurer: Nationwide
By: Nicole
Easy and Efficient
This is the first time we've ever had pet insurance, and I wasn't sure it would be necessary, but we purchased it at the time we rescued our cat. We have submitted claims for wellness checks and used the online forms which were very easy to fill out. The claims were processed in short time. This year we were surprised to learn that our cat needed several teeth extracted--our first high dollar event. Again, the claim was easy to fill out and quickly processed. I highly recommend ASPCA pet insurance. You may not think you will need it, but if you do, it's very helpful and comforting.
Insurer: ASPCA
By: Karen
Awesome pet Insurance
So glad I purchased the Healthy Paws Insurance for my dog! My dog just had major leg surgery which was very expensive. Healthy Paws quickly reimbursed me for the percentage that I agreed to. They even emailed to inquire on how my dog was doing. I highly recommend HealthyPaws!!
Insurer: Healthy Paws
By: Heidi
Great Service
Trupanion is always quick to review your claims and make payment. Hassle free.
Insurer: Trupanion
By: Cherie
Quick payment, no hassle!
I didn't know I had to sign up to have claims paid directly to my provider, so I did have to pay up front and get reimbursed. However, I was able to easily upload the bills and received approval and the money electronically deposited in my account.
Insurer: Trupanion
By: Stacy
Quick, Easy, Reliable
Completing the online application for a claim was very easy and convenient. The time to process the application and send out payment was fast.
Insurer: Trupanion Canada
By: Michael