Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,047 total
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Yearly checkup
Great vet services. My first few vet reimbursements were a nightmare but since much improved
Insurer: Nationwide
By: Sara
Reimburments
I am so relieved that you help support the cost of what Coco has been going through these last 2 years. I dont know what I would of done without this insurance to help me reimburse on payments. These Vets are so expense and people dont get that all dogs get sick or need something down the road. I always recommend to anyone I see at the vet office and family/friends.
Insurer: Nationwide
By: anastasia
And I thought I shouldn't have gotten Pet Insurance
I would be on the streets now if I hadn't had Nation Wide Pet Insurance! My beautiful Zainah was hit by a car on March 13th. She broke both of her front legs---I have had the most extraordinary vet care, they have submitted the insurance claims, and nationwide has been responsive when they called wiht some questions. The customer service provided by Josh Clark had been superior. My only requests for improvement: 1) payments take a long time to get to me:) 2) The statements do NOT name the provider who submitted the claim.. In my case I have had to go to Ventura for most of Zainah's care; howver have had to take her to the local vet a few times. It is difficult to know which claim is from whom. Please see if the provider's name can be included on the statements. Thank you nationwide! And I have referred 5 people to you so far. Claudia Crawford
Insurer: Nationwide
By: Claudia
Great insurance
Speedy reimbursement money has improved. Thanks!
Insurer: Nationwide
By: Rebecca
Easy to submit
It is just so easy to snap a picture of the receipt and submit claims through the app.
Insurer: Pets Best
By: Elissa
Very easy to file a claim
It is very easy to file a claim and I got a response within days. I wish my personal health insurance was as easy
Insurer: Pets Best
By: Laura
C. Davis
Fast and simple. My vet is in your system and I only pay what you don't cover!
Insurer: Trupanion
By: Cynthia
We recommend Trupanion pet insurance.
The Trupanion claim process is straight forward with a very fast turn around time. I like that I can submit the claim online and Trupanion directly deposits into our bank. Our dog has been insured for 10 years since he was a puppy and it was one of the best decisions I made.
Insurer: Trupanion Canada
By: Hans
A blessing
What a blessing to have insurance coverage when you are worried about your pets life, and don’t have to worry about money. Trupanions direct billing is such a nice perk so you don’t have to fuss with submissions to pay up front. I will always use you in the future and will refer you to everyone I know.
Insurer: Trupanion
By: Carla
No complaints
I have the wellness coverage and had gotten behind on filing my claim forms and Reeta in the Lahontan Valley Veterinary Clinic in Fallon, NV got everything organized and faxed them all in for me and I was surprised at how quickly I got reimbursed and started on my 2019 deductible. We now have a system worked out that will be totally stress free for me.
Insurer: Nationwide
By: Betty