Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,298 total


September 10, 2018

First, I can send claim form

First, I can send claim form, copy of vet charges via email. And the return reply timing was very fast and efficient. Also, I have already received the reimbursement in the mail. All of this in less than 7 days...start to finish. Thank you!

Insurer: Trupanion

By: Timothy

Useful
September 10, 2018

I was able to submit my claim online

I was able to submit my claim online and within a matter of days it was processed and I received payment.

Insurer: Trupanion

By: Heidi

Useful
September 10, 2018

instant claim approval

instant claim approval, didn't need to pay up front

Insurer: Trupanion Canada

By: Jody

Useful
September 10, 2018

Extremely responsive to questions claims etc.

Extremely responsive to questions, claims, etc. Competitive pricing for plan coverage. Speedy payout of claims. What you see is what you get with respect to claims pay outs.

Insurer: Trupanion Canada

By: Krista

Useful
September 10, 2018

Extremely helpful

Extremely helpful in getting us caught up on a payment

Insurer: Trupanion

By: Sam

Useful
September 10, 2018

Fast and efficient

First, I can send claim form, copy of vet charges via email. And the return reply timing was very fast and efficient. Also, I have already received the reimbursement in the mail. All of this in less than 7 days...start to finish. Thank you!

Insurer: Trupanion

By: Timothy

Useful
September 10, 2018

Claims process

I was able to submit my claim online and within a matter of days it was processed and I received payment.

Insurer: Trupanion

By: Heidi

Useful
September 09, 2018

It was easy to submit a claim.

It was easy to submit a claim and I received payment quickly.

Insurer: Pets Best

By: Becca

Useful
September 09, 2018

Easy to submit claim.

Easy to submit claim and a quick turnaround. That's my favorite features of pets best

Insurer: Pets Best

By: Gregory

Useful
September 09, 2018

Quick and painless

Quick and painless to submit claims. I appreciate the updates and fast payment.

Insurer: Trupanion

By: Sharron

Useful

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