Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,298 total
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Thanks!
I appreciate the ease of filing claims, having done it now a few times - its a breeze. Would be nice if the reimbursement was faster, but I got it before the credit card bill was due, so no real issues there.
Insurer: Nationwide
By: Matt
Good Coverage
The only reason I rated a 9 instead of a 10 is the length of time it takes to get a reimbursement check.
Insurer: Nationwide
By: Robin
Trupanion gives me such peace of mind I wouldn’t be without it.
Caring compassionate and timely payment.
Insurer: Trupanion
By: Pamela
“Good job”
You do a good job however you need to show the deductible and what the balance is left to go.
Insurer: Nationwide
By: Jerry
Very helpful and top on things
It is affordable and communications are great as stay online. When they receive claim they will let you know as well refund notification.
Insurer: Nationwide
By: Yuki
Wonderful and caring staff
Wonderful and caring staff and great and fast payment. I wouldn't be without it.
Insurer: Trupanion
By: Pamala
Quick and efficient reimbursement.
I submitted a claim for Charlie's dental cleaning. Within a week I received a check. Pets Best reimburses quickly and efficiently. I'm very happy with this insurance.
Insurer: Pets Best
By: Dennis
Claim process is easy.
Claim process is easy. Customer service is generally helpful. Response time to emails very good.
Insurer: Trupanion
By: Kamrin
Friendly people
Friendly people, reasonable policy easy to navigate (especially if I call and talk to one of the friendly knowledgeable people)
Insurer: Trupanion
By: Patricia
Without aspca pet insurance may have died because I didn't have the money for the vet bills
Without aspca pet insurance I believe my Pomeranian puppy would have died because I didn't have the money on hand for the Parvo virus vet bill. Since I had pet insurance I was able to borrow the money from a family member knowing that I was going to be reimbursed and I could pay them back. My reimbursement can back very fast especially with Direct Deposit, and I was able to pay the borrowed money back fast than I thought. Now I don't worry about vet bills because I can always borrow the money if I don't have it knowing I can pay it back quickly
Insurer: ASPCA
By: Larry