Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,298 total
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Awesome insurance carrier!
Super easy to submit claims and always prompt payment of covered services!
Insurer: Nationwide
By: Rebecca
Quick reimbursement.
Thank you for your quick reimbursement
Insurer: Pets Best
By: Lisa
Online claim process is simple and easy.
The claim process is very simple and easy to do online. Reimbursement using direct deposit is a great feature.
Insurer: Pets Best
By: Kim
As easy as 1, 2, 3!
As easy as 1, 2, 3! Visit the vet, scan in your receipt and receive your deposit. I am very please with my first transaction using our wellness benefit for Mr. Watson! Pets Best is affordable and their customer service is spot on!
Insurer: Pets Best
By: Amber
Clear. Expedient.
Clear. Expedient. Straightforward. Works with me and with my veterinarian. Pays directly to my vet s Office. Lets me focus on my dog becoming well and not the bills and paperwork. Happy with my choice of insurance.
Insurer: Trupanion Canada
By: Joanne
Great sevice
Great service. The only thing that could have made my review a perfect 10 would be quicker payment.
Insurer: Nationwide
By: Ryan
claims
I would like to see errors in claims sent email rather than postal mail. It would give a faster turnaround on the outstanding claims.
Insurer: Nationwide
By: Renee
Good service, just a bit slow
Nationwide has been a good provider for CJ's insurance care - I was feeling a little frustrated with this latest claim - took longer than I would think for processing.
Insurer: Nationwide
By: Amy
Always a great experience!
I had Sweet Pea for 5 years with no illnesses or claims. This year has been a physical disaster.! She has had a progressive hind end weakness (orthopaedist, neurologist, MRI, etc), a vaginal reconstruction surgery, and now has High Blood Pressure to get regulated. Pets Best has been wonderful....good payment, prompt reimbursement, easy to file a claim. I have also had great experience with customert service. This year she wouldn't have gotten the care she4 deserves without Pets Best!
Insurer: Pets Best
By: Jan
I have used Trupanion
I have used Trupanion quite a bit over the last year with my dog Aggie. I have never had a problem. They pay my vet, and then I pay the balance that I owe. Trupanion is great!!!
Insurer: Trupanion Canada
By: Lynne