Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,298 total


September 07, 2018

Easy and affordable

So simple to purchase and use. No hidden fees. Easy reimbursement. Everything I could hope for in an insurance plan

Insurer: ASPCA

By: Nadine

Useful
September 07, 2018

Getting pet insurance was a really good idea!

I have friends who swear by pet insurance. I've never had it before, but when I got my puppy a year and a half ago I signed up. Submitting the claims are easy, and I love getting those checks in the mail!

Insurer: Nationwide

By: Tina

Useful
September 07, 2018

Easily and quickly took care of claims for my kitty

Submitting the claims is very easy. I received checks quickly from Nationwide, and for a large portion of the expenses I incurred for dealing with my cat's ongoing medical problem.

Insurer: Nationwide

By: Andrea

Useful
September 07, 2018

Thank you

Thsnk you for checking in on Penelope. She is feeling better. Thank you for making it easy to submit receipts and receiving reimburstments quickly

Insurer: Nationwide

By: Michele

Useful
September 07, 2018

The quick return was so helpful to our budget

I was very thankful the way Nationwide quickly reimbursed us.

Insurer: Nationwide

By: Cathy

Useful
Verified September 07, 2018

Quick, easy, and clear!

I filed through the website and it was incredibly simple and didn't have many steps at all. As long as you have all your cat's paperwork in order, it is an incredibly easy process.

Insurer: Trupanion

By: Andrew

Useful
September 07, 2018

Quick and easy claims process!

I've always had insurance for my dogs, but have never had such a simple experience as with Nationwide. I am able to submit claims online, without taking time from my day. Claims are processed quickly and without any red tape. The insurance cost is extremely reasonable, which is a great bonus!!

Insurer: Nationwide

By: Cannoli's

Useful
September 07, 2018

Claim Time Frame

Filing a claim is quite easy and simple, every stages of your claim will notify you, and the waiting time is like a snap of your fingers.

Insurer: Pets Best

By: Dennis

Useful
September 07, 2018

The best service ever

Recently we had to take our cat to the vet because she was peeing blood; upon examination and a few x-rays it was determined that she had bladder stones. After discussing all the possible options, we realized the only choice we had was for her to have surgery due to the size of the stones. The total bill for all services was over 3k, but healthy paws made the claim process so seamless that we did not worry about financials one bit... they even worked with our vet office to pay them for the surgery directly, so I did not have to worry about paying a few thousand dollars up front. Do yourself a favor and get healthy paws pet insurance for your furry babies

Insurer: Healthy Paws

By: Tatyana

Useful
September 07, 2018

Love that I can submit a claim through the app.

I love that I can take a photo of my invoice from the vet and submit it right on my phone through the app!

Insurer: Pets Best

By: Deborah

Useful

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