Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,298 total


September 17, 2018

Easy and quick claims process.

I was very happily surprised with how easy and quick the process and payment was! I submitted a claim for reimbursement of cost of vaccinations on Sept. 8 and received payment less than a week later!

Insurer: Pets Best

By: Elizabeth

Useful
September 17, 2018

Filing a claim was easy and quick.

This was my first time filing a claim, and everything was straightforward, quick and easy. So far so good. Thanks!

Insurer: Pets Best

By: Amy

Useful
September 17, 2018

Simple to submit claim.

Simple to submit, just send pdf as attachment on my account.

Insurer: Pets Best

By: Leslie

Useful
September 17, 2018

excellent service

Excellent service and repayment was fast.

Insurer: Trupanion

By: Dave

Useful
September 17, 2018

Fast service!

Fast service! Never had a problem with submitting claims.

Insurer: Trupanion

By: Barbara

Useful
September 17, 2018

Handled my claim promptly

Handled my claim promptly and as agreed to in our contract. I appreciate Trupanion's prompt response.

Insurer: Trupanion

By: Bill

Useful
September 17, 2018

I was very pleased

I was very pleased how quickly your responded and how quickly the payment arrived in my account.

Insurer: Trupanion

By: Regina

Useful
September 17, 2018

Trupanion is great!

Trupanion is great! Trupanion pays according to policy with a very fast turnaround time.

Insurer: Trupanion

By: Vadim

Useful
September 17, 2018

Trupanion is simply

Trupanion is simply the BEST! The efficiency with claims is amazing. The coverage is stellar and the service is awesome!

Insurer: Trupanion

By: Rachel

Useful
September 17, 2018

Very simple and straight

Very simple and straight forward process, explained in plain English with fast turn around and plenty of communication. Wish more things were that way.

Insurer: Trupanion

By: Warren

Useful

Compare top pet insurance providers plans.