Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,298 total
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Easy and quick claims process.
I was very happily surprised with how easy and quick the process and payment was! I submitted a claim for reimbursement of cost of vaccinations on Sept. 8 and received payment less than a week later!
Insurer: Pets Best
By: Elizabeth
Filing a claim was easy and quick.
This was my first time filing a claim, and everything was straightforward, quick and easy. So far so good. Thanks!
Insurer: Pets Best
By: Amy
Simple to submit claim.
Simple to submit, just send pdf as attachment on my account.
Insurer: Pets Best
By: Leslie
excellent service
Excellent service and repayment was fast.
Insurer: Trupanion
By: Dave
Fast service!
Fast service! Never had a problem with submitting claims.
Insurer: Trupanion
By: Barbara
Handled my claim promptly
Handled my claim promptly and as agreed to in our contract. I appreciate Trupanion's prompt response.
Insurer: Trupanion
By: Bill
I was very pleased
I was very pleased how quickly your responded and how quickly the payment arrived in my account.
Insurer: Trupanion
By: Regina
Trupanion is great!
Trupanion is great! Trupanion pays according to policy with a very fast turnaround time.
Insurer: Trupanion
By: Vadim