Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,298 total
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Ease of submission
Ease of submission & quick reimbursement!
Insurer: Trupanion
By: Lori
Extremely easy claim process
Extremely easy claim process and claim was approved and paid very quickly.
Insurer: Trupanion
By: Stephanie
Filed my claim
Filed my claim within know time and notified me immediately that it was being processed
Insurer: Trupanion
By: Deborah
Good communication on submitted claims
Good communication on submitted claims and timely completion of review.
Insurer: Trupanion
By: David
The expense submission procedure
The expense submission procedure went very smoothly. This was the first time I used Trupanion. All has gone well so far.
Insurer: Trupanion
By: Patricia
The process was simple
The process was simple, and very straight forward
Insurer: Trupanion
By: Debbie
Trupanion is great
Trupanion is great I don't have to wait or nothing Trupanion wouldon't hesitate on the reimbursing
Insurer: Trupanion
By: Barbara
Easy claims processing.
Easy claims processing. Fast payment. This is the first time that I have used in 8 years so I am concerned about my premium being increased beyond the annual increases that have occurred to date.
Insurer: Trupanion
By: Brent
Very Good Service
ASPCA provides good service. Claims are processed fast and reinmbursed amounts are in line with plan. I wish the company would recognize long time and multiple pets insurances as the monthly payment is high.
Insurer: ASPCA
By: Victoria
Claims process simple
The claims process was very simple and I got a response in a reasonable amount of time. I really appreciated the option to have my claim funds directly deposited into my back account. I always worried that the first time I had to file a claim I would be denied and I was glad that was not the case.
Insurer: Trupanion
By: Melanie