Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,047 total
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Excellent
Having a great experience so far! The claims are quick and I get my money back fast. If only human health insurance was this easy!!
Insurer: Nationwide
By: Casey
Takes longer than I anticipated to process a claim
It does take longer than I thought it should to process a claim. There are a few companies that are better in that area. However, everyone I have talked to or corresponded with has been very helpful.
Insurer: Nationwide
By: Laurie
So glad we chose Healthy Paws
We've had nothing but positive experiences with Healthy Paws. Our oldest kitty recently had a mass in her abdomen that was pushing all of her organs to one side and making it difficult for her to breathe. We wouldn't have been able to pay for all her treatments and surgery without insurance, so we are very grateful. Filing a claim and navigating the site is SUPER easy, and the customer service reps are very kind—they even sent me a message to check up on my kitty and see how she was doing. I'm so glad we made the choice to go with Healthy Paws.
Insurer: Healthy Paws
By: Lexi
you are wonderful!
Easy to file claims and paid quickly. Thank you for giving me peace of mind with my furbaby!
Insurer: Nationwide
By: Amy
Very impressed
I honestly was so impressed at how simple it was to file a claim; the only thing I wish that could be is a faster refund, but hey I received my refund so I cannot be any happier about that!
Insurer: Nationwide
By: Maribel
Thank you for going over our paperwork and sending a check so promptly!
Great company, efficient and prompt with payments. Thank you for checking on Lucy to see how she was doing after her surgery.
Insurer: Nationwide
By: Linda
Nationwide is great on paying claims promptly and also checks to see how my dog is doing.
Nationwide checks to see how my dogs health is after I file a claim. They pay the claim promptly. I recommend Nationwide to alot of people. I love them
Insurer: Nationwide
By: Katherine
Easy and quick
Easy submission, quick reimbursement.
Insurer: Trupanion
By: Tracy
Fast Service.
I submitted my bill and got an immediate response. Thanks.
Insurer: Trupanion
By: Helen
Very satisfied customer!
I was very impressed and thankful of how quickly my claim was processed and I was reimbursed. I submitted the claim on a Monday and by Friday the reimbursement was directly deposited into my account and even with one day of the week being a Holiday.
Insurer: Trupanion
By: Lori