Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,122 total
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Pays in a timely manner and great service.
I have not had to use this insurance very often thankfully but when I have most recently for a holiday visit to the emergency vet. However, every time I have used it payment has been a timely manner. The few time I have had to call the service has been great. I recommend Nationwide whenever I can.
Insurer: Nationwide
By: Teresa
Nationwide is on your side!! I do feel like the policy is fair, clear, helpful and worthwhile.
Great service and love the ease of the online claims.
Insurer: Nationwide
By: Melissa
Solid pet insurance
As usual nationwide were prompt and efficient in resolving my claim with no hassle. The new direct payment method makes things even better.
Insurer: Nationwide
By: Michael
Very speedy!
Unbelievable - I just sent my claim form in yesterday, it was processed immediately and the check is on the way! Pets Best is The Best!!!
Insurer: Pets Best
By: GLORY
Fast service!
Nationwide’s service was fast. I submitted my claim and received the reimbursement within a reasonable period of time. Their personnel are very knowledgeable and helpful.
Insurer: Nationwide
By: Bernadette
Easy claim submission and payment process.
Easy to submit forms, no issues with the process. Was reimbursed for the majority of my kitty's tests and hospital stay. Claim process took about 1 month to process. So grateful to Nationwide!!
Insurer: Nationwide
By: Lisa
Nationwide is great!
I haven’t had a problem with Nationwide as of yet. They are pretty fast when it comes to claims and always update an EOB explaining what they are covering.
Insurer: Nationwide
By: Serenity
Best thing I have done for my pets!
The claims are always made easy and love that now it gets deposited directly into my bank. This was one of the best decisions I have made to add Pet Insurance! The company is also very thoughtful and helpful. Would highly recommend.
Insurer: Nationwide
By: Erica
Good policy—provides good service and great peace of mind.
My dog was attacked by some wild animal. I submitted three claims in all, and after the annual deductible, all costs were paid. I wish I could have submitted my claim by email, but my scans of the vet bills didn't go through, so I had to mail them. That slowed down the payment but I liked being able to check on the website to see the status of the claim
Insurer: Nationwide
By: Sheila
The best quick reimbursement no hassles
Form the vet fills out fair and quick reimbursement no hassle
Insurer: Nationwide
By: Marie