Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
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Healthy Paws is awesome!
I rarely write reviews but Healthy Paws has exceeded my expectations in all regards. It is the the most amazing pet insurance, for that matter, any insurance that I have ever encountered. They are incredibly efficient, responsive, and caring. When was the last time your insurance company emailed to find out how you are feeling? Healthy Paws has reached out to me numerous times to find out how my dog is feeling. Their website is intuitive and easy to use. They follow up on claims very quickly, are very clear as to what they approve, and pay in a very timely manner. While my dog has had her share of medical issues they have not raised my premiums other than minimal increases. I really cannot rave enough about Healthy Paws. Together with my veterinarian, I consider Healthy Paws a partner in my dog’s overall care. Rikki Gross
Insurer: Healthy Paws
By: Rikki
Definitely recommend
I pay A LOT for my premium but I signed my dog up as a relatively healthy 10.5 year old and this was one of the only companies that still offered 90% reimbursement for a dog his age. I have filed 2 claims and the first one took a while but they covered everything and the second one was processed in a matter of hours. I LOVE that they pay exam fees. I have heard that premiums go up exponentially when it’s time to renew so I’m a little afraid of that, but that’s several months out so I’m going to enjoy them while I have them. Definitely gives me piece of mind.
Insurer: Figo
By: Melissa
Makes having a pet a little easier
I've had nationwide for awhile now for both of my dogs. It's great. Easy to put in claims. Quick reimbursement. Customer service is awesome
Insurer: Nationwide
By: Dawn
incredibly easy to submit claims and receive payment
Unfortunately my Ruby had gastroenteritits requiring an emergency room visit and evaluation. I scanned the invoice into the app and received an explanation of payment and the check very quickly
Insurer: Healthy Paws
By: Rona
It was easy to do and didn't take to long to get refunded
It was easy to do and didn't take to long to get refunded
Insurer: Trupanion
By: Donna
My dog had cancer for almost two years and Trupanion was helpful and very quick to pay.
My dog had cancer for almost two years and Trupanion was helpful and very quick to pay. That took a little stress out of a very stressful situation.
Insurer: Trupanion
By: Pamela
No fuss
No fuss. Just send it in and you guys deal with it
Insurer: Trupanion Canada
By: Scott
I am new to the pet insurance world and…
I am new to the pet insurance world and have to say that I am very pleased so far with Embrace Pet Insurance. I also have the Wellness Option plan. I submitted my wellness claims and was reimbursed very quickly. It was so easy to do! Thank you Embrace Insurance. I have been recommending Embrace Insurance to every pet owner I know.
Insurer: Embrace
By: Wanda