Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,047 total
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Easy and quick
Easy submission, quick reimbursement.
Insurer: Trupanion
By: Tracy
Fast Service.
I submitted my bill and got an immediate response. Thanks.
Insurer: Trupanion
By: Helen
Very satisfied customer!
I was very impressed and thankful of how quickly my claim was processed and I was reimbursed. I submitted the claim on a Monday and by Friday the reimbursement was directly deposited into my account and even with one day of the week being a Holiday.
Insurer: Trupanion
By: Lori
Having pet insurance is a huge relief!
Got paid directly in about a month. It was easy!
Insurer: Trupanion
By: Evan
Better service I receive from insurance provider
Figo has been a lifesaver for my rescue dog. Have been overwhelmed with their level of service. Claims filing is remarkably easy and payment is made within a few days. I am grateful to them. Trust me, they provide a much higher level of service than my own health insurance provider.
Insurer: Figo
By: James
Easy, Online Claims Process
Nationwide has a great online claims process, and they review claims very quickly. Easy to use, great support.
Insurer: Nationwide
By: Eddie
We're so grateful for Nationwide pet insurance
We are so grateful for Nationwide! They took financial care of us when our sweet kitty had some unexpected issues. Great customer service and quick payment - much appreciated!
Insurer: Nationwide
By: Allison
Prompt
I was impressed as to the ease of submitting my claims and the promptness of the payments on my claims. I was a bit concerned that my claim would be denied because my ‘girl’ is so young and ill. They asked a couple of questions to clarify my claim and then it was paid.
Insurer: ASPCA
By: Katy
Routine checkup
Nationwide (formerly VPI) has always been very easy to deal with.....claim submission process is simple, they keep you updated during the process, and you can receive payment electronically. No complaints.
Insurer: Nationwide
By: Daniel
Great service for your pets if you love them.
Fast processing of claims, greatly reduces cost of vet services.
Insurer: Nationwide
By: Thomas