Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,298 total


September 21, 2018

Absolutely no hassles.

Absolutely no hassles. Quick and easy filing. Good user friendly website.

Insurer: Trupanion

By: Debra

Useful
September 21, 2018

Easy to file claims.

The claim was very easy to file using the online form and a quick response. The claim was paid into my checking within a few days. Thank you.

Insurer: Pets Best

By: Ronald

Useful
September 21, 2018

Forms online

Forms were online and easy to fill out. Response to questions was quick and so was the whole process. I receive my check (by mail as I requested, which was slower than if you wanted direct deposit) within less than a month after submitting claim. I felt what I received was a fair amount.

Insurer: Trupanion

By: Elizabeth

Useful
September 21, 2018

My claims were processed

My claims were processed so quickly and I received payment just as quick. So easy!

Insurer: Trupanion

By: Brenda

Useful
September 21, 2018

Very happy

Very happy with the quick turnaround on payment. My dog is my child and I will do anything for her, and Trupanion make life easier when it comes to my dogs health. Thanks so much!!!

Insurer: Trupanion

By: Randy

Useful
September 21, 2018

Trupanion pay promptly

Trupanion's prompt payment to my vet

Insurer: Trupanion

By: Barbara

Useful
September 21, 2018

Filing claims is very easy

Filing claims is very easy and payment is very fast.

Insurer: Trupanion

By: Suzan

Useful
September 21, 2018

Forms were online

Forms were online and easy to fill out. Response to questions was quick and so was the whole process. I receive my check (by mail as I requested, which was slower than direct deposit) within less than a month after submitting claim. I felt what I received was a fair amount.

Insurer: Trupanion

By: Elizabeth

Useful
September 21, 2018

Direct billing is great

It direct bills and saves me a lot in the long run on any medical expenses that I may have for my animal.

Insurer: Trupanion

By: Darlene

Useful
September 21, 2018

My claims were processed

My claims were processed so quickly and I received payment just as quick. So easy!

Insurer: Trupanion

By: Brenda

Useful

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